AI Agent for Healthcare: Patient & Staff Support

Reduce call volume and support staff with AI trained on your approved materials. Answer patient FAQs, policy questions, and appointment info. GDPR compliant with secure infrastructure and role-based access control.

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Great for

Patient FAQsInternal policiesOnboardingSupport deflection

Includes

Knowledge baseEmbedsRoles and accessAnalytics

Grounded answers
from approved sources

Keep responses aligned with the materials your team maintains.

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Knowledge base

Connect websites, docs, media, and structured sources.

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Docs and policies

Use PDFs and documents as reliable source material.

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Scope control

Keep data isolated per workspace and agent.

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Roles

Assign access so the right people can manage the right agents.

Deploy across channels
with one agent

Use the same agent in the AI workspace, embed, or API workflows.

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Embeds

Deploy a consistent widget experience on key pages.

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Conversation experience

Answer follow-ups and guide users to the right next step.

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Visibility

See what people ask and improve materials over time.

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Workflows

Connect support tools when a handoff is needed.

What you get
in production

Outcome-focused benefits you can measure in support, sales, and operations.

  • badge 13Fewer repetitive questions across channels
  • badge 13Faster answers grounded in your sources
  • badge 13Cleaner handoffs when humans take over
  • badge 13Visibility into what people ask most