Ecommerce AI Agent: Product Q&A & Order Tracking
Help shoppers find products, answer sizing questions, check order status, and handle returns - all automatically. Native Shopify and WooCommerce integration. Reduce support tickets while improving customer experience.
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Great for
Connects with
Answer product questions
instantly and accurately
Use your product pages and policies as a source of truth so answers stay aligned.
Grounded responses
Answer from your website, docs, and structured sources.
Policies and returns
Handle questions about shipping, refunds, and warranties with clarity.
Customer experience
Embed a consistent experience across pages and devices.
Support handoff
Connect to Zendesk and hand off to a human when needed.
Reduce tickets
without losing trust
Escalate when necessary and keep sensitive workflows controlled.
Controls and privacy
Keep data scoped per workspace and agent.
Roles and access
Invite teammates and assign access to the right agents.
Performance visibility
Track conversations and agent activity over time.
Agent tuning
Adjust prompts and tool access as your catalog changes.
What you get
in production
Outcome-focused benefits you can measure in support, sales, and operations.
- Fewer pre‑purchase questions blocking checkout
- Faster product discovery and comparisons
- Lower support volume on orders and policies
- A consistent experience across pages and channels