Shopify AI chat widget
Add InsertChat to your Shopify storefront to answer product and policy questions, capture leads, and reduce support volume.
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Common outcomes
Works with
Answer questions
while customers shop
Keep answers grounded in your store content and policies.
Grounded answers
Train on your pages, policies, and docs as a source of truth.
Customer-first UX
Deploy as a bubble or window with a consistent experience.
Policies
Handle shipping, returns, and warranty questions with clarity.
Support handoff
Connect Zendesk and request a human when needed.
Deploy in minutes
and keep control
Customize branding and keep access scoped to the right teammates and agents.
Branding
Match colors, logos, and widget layout to your storefront.
Roles
Invite teammates and control access per agent.
Scoped data
Keep content and history isolated per workspace and agent.
Multi-model
Choose GPT, Claude, Gemini, Llama, and Grok per chat.
What you get
in production
Outcome-focused benefits you can measure in support, sales, and operations.
- Faster product answers without back‑and‑forth
- Lower support volume on catalog and policies
- More confident purchases with clear guidance
- Fewer context switches for your team