PrestaShop AI chat widget
Add InsertChat to your PrestaShop storefront to answer customer questions from your pages, docs, and policies.
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Common outcomes
Fewer ticketsBetter discoveryMore leads
Works with
EmbedsKnowledge baseRequest a humanAnalytics
Stay on-message
with grounded answers
Train from your store content so answers stay aligned with what you publish.
Knowledge base
Use your website and docs as a source of truth.
Files support
Add manuals, PDFs, and guides as sources when needed.
Embeds
Deploy on key pages with a consistent widget experience.
Conversation UX
Keep the flow helpful and lightweight.
Escalate cleanly
when needed
Deflect what you can and hand off when a human needs to take over.
Request a human
Let users escalate when the situation calls for it.
Workflows
Pair with support tooling when you need structured handling.
Visibility
Track what happens and improve coverage.
Scope control
Keep data scoped per workspace and agent.
What you get
in production
Outcome-focused benefits you can measure in support, sales, and operations.
- Fewer manual steps in common workflows
- Faster handoffs with the right context attached
- Less tool switching across conversations
- More consistent outcomes per agent