Magento AI chat widget
Add InsertChat to your Magento storefront to answer customer questions from your content, capture leads, and reduce repetitive support work.
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Common outcomes
Works with
Help customers
find the right product
Ground answers in your product pages, FAQs, and policies.
Grounded answers
Answer from your pages and docs as a source of truth.
Embeddable chat
Deploy as a bubble or window on key store pages.
Policies
Handle shipping, returns, and warranty questions with clarity.
Lead capture
Collect contact details and intent when users are ready.
Keep control
as you scale
Use roles, analytics, and agent controls to keep quality consistent.
Branding
Match your storefront with custom styles and themes.
Agent controls
Set prompts, tools, and tone per agent.
Visibility
See what customers ask and fill content gaps.
Multi-model
Choose models per chat in one workspace.
What you get
in production
Outcome-focused benefits you can measure in support, sales, and operations.
- Fewer manual steps in common workflows
- Faster handoffs with the right context attached
- Less tool switching across conversations
- More consistent outcomes per agent