InsertChat vs Voiceflow
Voiceflow is a collaborative platform for building agents. InsertChat focuses on deploying a branded agent layer grounded in your sources, with controlled tools and integrations for teams.
7-day free trial · Cancel anytime
InsertChat strengths
Website embedsKnowledge baseTool enablementIntegrations
Voiceflow is known for
Agent buildersCollaborationPrototypingProduction flows
Deploy the agent layer
across channels
Use the same grounded agent in workspace, embed, and API workflows.
Embeds
Deploy a branded widget where users are.
Knowledge base
Answer from your docs and pages as a source of truth.
Integrations
Connect workflows like Zendesk and HubSpot when needed.
Multi-model
Choose models per chat in one workspace.
Quick comparison
at a glance
A simple view of what each product is primarily built for. Availability can vary by plan and setup.
| Feature | InsertChat | Voiceflow |
|---|---|---|
| Knowledge sources | Web, docs, YouTube, structured data | Varies by product |
| Deployment channels | Bubble or window embed | Varies by product |
| Integrations | Zendesk, HubSpot, commerce tools | Varies by plan |
| Model access | Multiple models in one workspace | Not core |
| Branding | Custom branding and themes | Varies |
| Security | Roles, scoped workspaces, deletable history | Varies by vendor |
What teams choose
when they switch
Outcome-focused reasons teams move to a workspace approach.
- A faster decision on what to use for your workflow
- A clear setup path for your team and your website
- More control over knowledge, tools, and deployments
- A workspace approach instead of one‑off chat tools