InsertChat vs Kommunicate

Kommunicate is positioned around customer support automation with agents and live chat. InsertChat focuses on deploying grounded agents on your website with tool enablement, multi-model access, and workflow integrations.

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InsertChat strengths

Website embedsKnowledge baseTool enablementIntegrations

Kommunicate is known for

Support automationAgentsLive chatHandoff

One AI workspace
for deployed agents

Deploy on your site, stay grounded, and connect workflows when needed.

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Website embeds

Deploy a branded bubble or window experience.

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Knowledge base

Connect sources so answers stay aligned.

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Integrations

Connect CRM and support tooling for workflows.

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Multi-model

Choose models per chat in one workspace.

Quick comparison
at a glance

A simple view of what each product is primarily built for. Availability can vary by plan and setup.

FeatureInsertChatKommunicate
Knowledge sourcesbadge 13Web, docs, YouTube, structured dataHelp center and internal docs
Deployment channelsbadge 13Bubble or window embedVaries by product
Integrationsbadge 13Zendesk, HubSpot, commerce toolsVaries by plan
Model accessbadge 13Multiple models in one workspaceNot core
Brandingbadge 13Custom branding and themesVaries
Securitybadge 13Roles, scoped workspaces, deletable historyVaries by vendor

What teams choose
when they switch

Outcome-focused reasons teams move to a workspace approach.

  • badge 13A faster decision on what to use for your workflow
  • badge 13A clear setup path for your team and your website
  • badge 13More control over knowledge, tools, and deployments
  • badge 13A workspace approach instead of one‑off chat tools