InsertChat vs Kommunicate
Kommunicate is positioned around customer support automation with agents and live chat. InsertChat focuses on deploying grounded agents on your website with tool enablement, multi-model access, and workflow integrations.
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InsertChat strengths
Website embedsKnowledge baseTool enablementIntegrations
Kommunicate is known for
Support automationAgentsLive chatHandoff
One AI workspace
for deployed agents
Deploy on your site, stay grounded, and connect workflows when needed.
Website embeds
Deploy a branded bubble or window experience.
Knowledge base
Connect sources so answers stay aligned.
Integrations
Connect CRM and support tooling for workflows.
Multi-model
Choose models per chat in one workspace.
Quick comparison
at a glance
A simple view of what each product is primarily built for. Availability can vary by plan and setup.
| Feature | InsertChat | Kommunicate |
|---|---|---|
| Knowledge sources | Web, docs, YouTube, structured data | Help center and internal docs |
| Deployment channels | Bubble or window embed | Varies by product |
| Integrations | Zendesk, HubSpot, commerce tools | Varies by plan |
| Model access | Multiple models in one workspace | Not core |
| Branding | Custom branding and themes | Varies |
| Security | Roles, scoped workspaces, deletable history | Varies by vendor |
What teams choose
when they switch
Outcome-focused reasons teams move to a workspace approach.
- A faster decision on what to use for your workflow
- A clear setup path for your team and your website
- More control over knowledge, tools, and deployments
- A workspace approach instead of one‑off chat tools