Overview

Looking for Insert Chat? You Are in the Right Place

Evaluating insert chat options? InsertChat brings 30+ models, shared knowledge, and deployment into one workspace so your team can replace scattered AI tools without adding another vendor.

7-day free trial · No charge during trial

The Problem

Your team uses 5 AI tools. 5 bills. Zero shared context. Your writer's Claude prompts, your developer's ChatGPT threads, your researcher's Gemini sessions — all siloed. When someone leaves, their context leaves with them.

The Solution

InsertChat gives your entire team access to every model from one platform. Shared knowledge base, shared agents, shared analytics — one bill at the end of the month.

Features

What you can do in one AI workspace

Use multiple models, train on your content, deploy on your website, and improve performance from one control layer.

ChatGPT, Claude, Gemini in one conversation

Use ChatGPT, Claude, and Gemini in one conversation. Compare answers side by side. No more switching between tabs.

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Support Assistant
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GPT-5.2

Proof

The proof buyers want while they evaluate insert chat options.

30+
AI models included
600+
App integrations
73%
Avg automation rate
4.9/5
Customer satisfaction
Process

Consolidate in Three Steps

Follow the rollout path step by step.

1

Connect Your Content

Upload PDFs, paste URLs, connect sitemaps, or import YouTube videos. Your AI learns from your existing knowledge.

2

Configure Your Agents

Pick the right model for each use case, set behavior rules, enable tools. One agent per workflow or one that does it all.

3

Deploy Everywhere

Website widget, Slack, WhatsApp, API, full-page chat. Your team and customers access AI where they already work.

Ready to Consolidate?

Replace your scattered AI tools with one platform.

7-day free trial · No charge during trial

Capabilities

One Platform, Not Five Tools

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Knowledge Base

Upload PDFs, URLs, docs, and YouTube. Your AI answers from your content — not the internet.

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Agent Builder

Set behavior, pick tools, configure prompts. No code required.

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Deploy Anywhere

Website widget, embed, full-page chat, API, WhatsApp, Slack, and more.

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Analytics

See what people ask, where gaps are, and how to improve weekly.

Coverage

600+ App Integrations

Connect your platform to the tools your team already uses — Zapier, Make, n8n, Slack, HubSpot, Zendesk, Shopify, and hundreds more.

Google WorkspaceMicrosoft 365StripeSupabaseLinearAsanaNotionAirtableSlackDiscordSalesforceDropboxTrelloBoxMixpanelAmplitudeMonday.comWhatsAppCanvaInstagramTelegramRedditX (Twitter)LinkedInIntercomElasticsearchQuickBooksGitHubFigmaPostHogSemrushWolframContentfulKlaviyoCoinbaseFreshdeskClickUp ...and 560+ more

Powered by one integration engine, these apps work across your AI workspace, AI agents, and website deployments.

Comparison

InsertChat vs. Chatbase, Tidio & Intercom

How InsertChat compares when you're evaluating insert chat options.

Criteria
InsertChat
Others
AI Models
30+ (GPT, Claude, Gemini, Llama, more)
1-2 models, extras cost more
Integrations
600+ via Make, Zapier, n8n
Limited native integrations
Pricing
Flat monthly fee, all models included
Per-message, per-seat, or credit-based
Deployment
Widget, embed, API, full-page, WhatsApp, Slack
Widget or platform-locked
Knowledge sources
PDFs, URLs, YouTube, audio, catalogs
Text, URL, or help center only
Human handoff
16 live chat integrations
Own live chat only or basic
Buyer proof

What teams say after switching

Why teams pick InsertChat after evaluating insert chat options.

Finally, one place for all my AI needs. The ability to switch models mid-conversation is game-changing.

SC

Sarah Chen

Product Designer, Figma

We deployed AI support in 20 minutes. Our response time dropped by 80%. Customers love it.

MW

Marcus Weber

Head of Support, Notion

The white-label option let us offer AI services to our clients overnight. Revenue grew 40% in Q1.

ER

Elena Rodriguez

Agency Founder, Digitale Studio

Outcomes

What Consolidation Looks Like

What teams get once the rollout is live and grounded in your content.

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    One login replaces five separate apps within 10 minutes of signup
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    Shared knowledge base eliminates duplicate uploads on day one
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    Team members share agents, prompts, and analytics immediately
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    One invoice replaces five billing accounts at end of month
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    Context stays in the workspace when team members leave
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    New team members get instant access to every model and prompt
Document Classification

Data Protection
Security Briefing

Declassified
Public Release Authorized
REF: IC-SEC-2026-001DATE: 31 MAR 2026
Executive Summary

Your data is stored on European servers. Never used for AI training. Deletable at any time. GDPR compliant with DPA available on request.

SEC-001DECLASSIFIED

Data Residency

Primary infrastructure in Frankfurt and Amsterdam. Your data never leaves the EU unless you explicitly choose a non-EU region.

Status: ACTIVE
SEC-002DECLASSIFIED

GDPR Compliance Status

Full compliance with General Data Protection Regulation (EU) 2016/679. Annual audits conducted by independent authorities.

Status: VERIFIED
SEC-003DECLASSIFIED

Zero Data Training Policy

InsertChat maintains a strict policy of never using customer data for AI model training. All data remains property of the customer.

Status: ENFORCED
SEC-004DECLASSIFIED

Enterprise-Grade Security

AES-256 encryption at rest. TLS 1.3 in transit. 24/7 monitoring. Regular penetration testing by independent auditors.

Status: ACTIVE
Authorized By
InsertChat Security
Request Full Briefing
This document has been approved for public release
Questions buyers ask

Frequently asked questions

Questions buyers ask while they evaluate insert chat options.

Contact support
InsertChat

InsertChat

Product FAQ

InsertChat

Hey! 👋 Browsing Product questions. Tap any to get instant answers.

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What is InsertChat?

An AI agent workspace that lets you build agents grounded in your knowledge and deploy them to web, app, or API. Connect tools and integrations to complete workflows.

What's the difference between an agent and an InsertChat agent?

A basic agent is prompt-only. InsertChat agents are grounded in your sources, configurable per use case, and able to use tools and integrations.

How do agents stay accurate and avoid hallucinations?

Ground your agent in a knowledge base your team controls and keep it fresh. Use analytics to find gaps and improve coverage over time.

What can I connect as knowledge?

URLs, sitemaps, documents (PDF and office files), media like YouTube and audio, and structured data. The goal is a clear source of truth for answers.

Do sources stay up to date?

Yes. Refresh sources on demand or set up scheduled refresh depending on the source type.

Can I control how the agent behaves?

Yes. Control prompts, model choice, tool access, and agent experience so behavior stays consistent.

Which AI models can I use?

GPT-5.2, Claude Sonnet 4.5, Gemini 3.0, Llama 4, Grok 4.1, DeepSeek V3.2, and more. Choose the model per chat, or use BYOK to manage provider access yourself.

Can I pick different models for different workflows?

Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.

Where can I deploy an agent?

Website widget, in-app embed, or API. Keep one agent setup and reuse it across channels.

Do I need coding skills?

No. Build and deploy AI agents using our visual builder. The embed code is one line of JavaScript.

Can I customize the branding and UI?

Yes. Customize the widget to match your brand. White-label options are available for a fully branded experience.

Can I use my own domain?

Yes. Custom domains are supported, typically via enterprise options.

Does InsertChat support voice?

Yes. Voice dictation and text-to-speech let users speak instead of type.

Does InsertChat support vision?

Yes. Enable vision for agents when images help clarify a request or context.

What tools and integrations are supported?

Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.

Can I control which tools the agent is allowed to use?

Yes. Tool access is controlled per agent so you enable only what you need.

Can the agent hand off to a human?

Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.

Do you provide analytics?

Yes. Track chats, leads, feedback, and credits used. Find gaps in coverage and prioritize fixes.

Is it mobile friendly?

Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.

What's the fastest path to a successful deployment?

Start with one agent and a small set of high-value sources. Iterate using real questions from analytics.

What is the fastest way to get started?

Create an account, upload one document, and ask your first question. Most teams go live in under 5 minutes.

0 of 21 questions explored Instant replies

Product FAQ

What is InsertChat?

An AI agent workspace that lets you build agents grounded in your knowledge and deploy them to web, app, or API. Connect tools and integrations to complete workflows.

What's the difference between an agent and an InsertChat agent?

A basic agent is prompt-only. InsertChat agents are grounded in your sources, configurable per use case, and able to use tools and integrations.

How do agents stay accurate and avoid hallucinations?

Ground your agent in a knowledge base your team controls and keep it fresh. Use analytics to find gaps and improve coverage over time.

What can I connect as knowledge?

URLs, sitemaps, documents (PDF and office files), media like YouTube and audio, and structured data. The goal is a clear source of truth for answers.

Do sources stay up to date?

Yes. Refresh sources on demand or set up scheduled refresh depending on the source type.

Can I control how the agent behaves?

Yes. Control prompts, model choice, tool access, and agent experience so behavior stays consistent.

Which AI models can I use?

GPT-5.2, Claude Sonnet 4.5, Gemini 3.0, Llama 4, Grok 4.1, DeepSeek V3.2, and more. Choose the model per chat, or use BYOK to manage provider access yourself.

Can I pick different models for different workflows?

Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.

Where can I deploy an agent?

Website widget, in-app embed, or API. Keep one agent setup and reuse it across channels.

Do I need coding skills?

No. Build and deploy AI agents using our visual builder. The embed code is one line of JavaScript.

Can I customize the branding and UI?

Yes. Customize the widget to match your brand. White-label options are available for a fully branded experience.

Can I use my own domain?

Yes. Custom domains are supported, typically via enterprise options.

Does InsertChat support voice?

Yes. Voice dictation and text-to-speech let users speak instead of type.

Does InsertChat support vision?

Yes. Enable vision for agents when images help clarify a request or context.

What tools and integrations are supported?

Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.

Can I control which tools the agent is allowed to use?

Yes. Tool access is controlled per agent so you enable only what you need.

Can the agent hand off to a human?

Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.

Do you provide analytics?

Yes. Track chats, leads, feedback, and credits used. Find gaps in coverage and prioritize fixes.

Is it mobile friendly?

Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.

What's the fastest path to a successful deployment?

Start with one agent and a small set of high-value sources. Iterate using real questions from analytics.

What is the fastest way to get started?

Create an account, upload one document, and ask your first question. Most teams go live in under 5 minutes.

Pricing FAQ

What do I pay for with InsertChat?

Pricing is based on how many agents you run, what knowledge sources you connect, and how much conversation usage you drive. Check the pricing page for current tiers.

How much does InsertChat cost?

Plans start at $28/month. Verify the latest pricing and included limits on the pricing page.

Is pricing per seat or per teammate?

Pricing is oriented around agents, sources, and usage rather than seats. Enterprise plans are available for larger teams.

Can I start small and upgrade later?

Yes. Start with self-serve, validate your use case, then scale up as needed.

Can I cancel anytime?

Yes. Cancel anytime with no long-term contract. Your data remains available for 30 days after cancellation.

Do you offer enterprise pricing?

Yes. Enterprise plans cover larger orgs, advanced requirements, and custom deployment needs.

Do you support annual billing?

Yes. Toggle to annual billing on the pricing page and save 20%. For invoicing or procurement workflows, contact us.

What happens if we hit limits?

You will get a notification before you hit a limit. Upgrade your plan anytime with one click, or reduce usage. Nothing stops working without warning.

What counts as a source?

A source is any connected item your agent learns from: a URL, document, YouTube link, or other knowledge input. Your plan determines how many you can connect.

Is there a max file size for uploads?

Yes. Plans enforce a max file size per upload. Check your plan details on the pricing page.

What are credits?

Credits budget your usage across conversations, sources, and tools. They keep costs predictable as you scale.

Do you charge for all messages, even unresolved ones?

Ground answers in your knowledge and enable tools only when needed to control cost. Check the pricing page for how usage is measured.

Can I control which models we use so costs do not spike?

Yes. Choose the model per chat to balance quality, speed, and budget for different workflows.

Do I need to buy separate subscriptions for each model?

No. Keep your agent workflow in one place and switch between GPT-5.2, Claude Sonnet 4.5, Gemini 3.0, and more without separate subscriptions.

What is BYOK?

Bring Your Own Key. Use your own provider API key for model access to consolidate billing or apply your own setup.

If I use BYOK, do I still pay InsertChat?

Yes. InsertChat still provides the agent product: knowledge, deployments, tools, analytics, and governance. Model provider usage is billed separately.

Can I use my own logo and domain on the $28 plan?

Yes. The $28 plan includes your own logo and custom domain.

Does InsertChat replace my support team?

No. Deploy agents for common questions and use handoff to humans for edge cases and high-stakes requests.

What's the ROI case for pricing?

Teams see value when agents handle repeat questions, capture leads, and complete actions via tools. Best ROI comes from grounding on your sources and iterating with analytics.

Can I test before I commit?

Start self-serve to validate your workflow. For guided proof-of-concept or enterprise requirements, contact us.

Do you have discounts for startups or nonprofits?

If pricing is a blocker, contact us with your context.

What's included in enterprise that self-serve might not cover?

Custom domains, BYOK, S3-compatible source sync, role-based access controls, and advanced integrations.

Can I use InsertChat on multiple websites or products?

Yes. Deploy agents across website, in-app embed, and API. See pricing details for how that maps to your plan.

If I stop paying, do I lose my data?

Retention depends on your plan terms. Contact us for specific export or retention guarantees before purchase.

What if InsertChat isn't a fit after we try it?

Share what didn't work and we'll help you decide whether to tune the setup or move on.

How do I start?

Start a 7-day free trial with full access. A credit card is required to begin, but you are not charged during the trial.

Security FAQ

Where is my data stored?

European servers. GDPR compliant, never used for training, and deletable at any time.

What is InsertChat, from a privacy standpoint?

An AI agent workspace that connects to your approved sources and uses model providers to generate responses. Privacy depends on what you ingest, what tools you enable, and who can access the agent.

What gets sent to AI model providers?

Your prompt and relevant context excerpts from connected sources are sent to the selected model provider to generate an answer.

Do you use our data to train models?

No. InsertChat never uses your data to train models.

Is my data isolated from other customers?

Yes. Data is scoped to your workspace and agents. Sources and conversations remain isolated.

Can I delete data?

Yes. Delete sources, conversation history, leads, and feedback at any time.

What data does InsertChat store?

Agent configuration, connected knowledge sources, and conversation data needed for the experience and analytics.

Can I keep an agent private?

Yes. Choose public or private agents depending on whether anyone or only authenticated users can access the embed.

Do you have role-based access controls?

Yes. Control who can manage agents and data with role-based access.

What is BYOK from a privacy standpoint?

You provide your own API key for model access. Prompts and context are still sent to the provider, so review their policies for your compliance needs.

Can I restrict what the agent can do?

Yes. Control tool enablement per agent to limit actions to only what is necessary.

Can we limit exposure of sensitive data in the agent?

Yes. Scope sources to what should be answerable and limit tool enablement to only what is required.

Can I export or audit what users asked?

Yes. Analytics show what people ask. Contact us for exports for audits or internal reporting.

Do you support GDPR?

Yes. Full GDPR compliance with Data Processing Addendum (DPA) available on request.

Can you provide a DPA?

Yes. Our DPA covers processing obligations, subprocessors, and deletion/return terms. Contact us to request it.

Do you list subprocessors?

Yes. Subprocessors are documented in the DPA. Request it or contact us for details.

How do you handle security questionnaires?

Contact us and we provide the right documentation for your team's review process.

Is InsertChat safe to embed on a public website?

Yes, when configured correctly. Ground answers in approved sources and keep tool access controlled.

What if we need a private deployment or special requirements?

Enterprise plans cover custom deployment, advanced controls, and procurement constraints. Contact us to discuss.

How do privacy requests work (access, deletion)?

Submit privacy requests through the contact page. We route them to the right process.

Where can I request security documentation?

Submit security inquiries through the contact page.

Do you support self-hosting?

Yes. Enterprise plans include self-hosting and bring-your-own-LLM options.

How do I evaluate InsertChat?

Start a free trial with non-sensitive data. When ready, request our security questionnaire and DPA.

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