Give your agent tools, grounded knowledge, and handoff rules so it can answer questions and take the next approved action.
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Social proof
Do more than answer with a chatbot
Deploy AI Agent disappoints when it can answer a question but still cannot take the next approved action or hand off cleanly.
Build it with tools, rules, grounded knowledge, and model choice in one place so the conversation can keep moving instead of ending at “contact us.”
Ground it in content, match the brand, publish it where visitors need help, and improve it from real questions.
Import website pages, docs, videos, FAQs, and resource libraries so the assistant answers from owned content instead of generic memory.
Drop files or paste URLs
PDF, DOCX, CSV, TXT, URLs, Sitemaps
No sources added yet
Chat, files, tools, and deployment live together here.
Start with the builder flow, then keep model access, knowledge, deployment, and multimodal work connected as usage grows.
Import owned content, keep sources organized, refresh them as the site changes, and ground answers in approved material.
Start here when the content library keeps growing but discovery is not getting easier.
Use InsertChat as the white-label layer for a customer-facing assistant that looks, sounds, and behaves like your own website experience.
Use this when the assistant must feel client-ready, brand-safe, and publishable.
Analytics show the questions visitors ask, where the assistant needs better sources, and which conversations indicate lead or support intent.
Use this when marketing, digital, and content leaders need better visitor intent data.
The main things you can do.
Pick the right model per agent — GPT-4o for reasoning, Claude for long docs, fast models for simple FAQs.
Web search, calendar booking, lead capture, CRM updates, webhook triggers — agents take action, not just answer.
Set tone, restrict topics, define fallback responses, configure escalation triggers. Your agent, your rules.
Smart routing by topic or department. 16 live chat integrations with full conversation context.
The path from setup to launch.
Choose the prompts, actions, thresholds, and handoff points before the agent goes live.
Connect the content, data, and model choice the workflow needs to stay useful.
Watch real results, tighten the workflow, and keep improving the agent where it matters most.
Set the rules, tools, and handoff points so you can test the workflow before you publish it into the live conversation path.
3-day free trial · No charge during trial
The main differences side by side.
| Criteria | InsertChat | Others |
|---|---|---|
| Takes action | Yes — books, creates, updates via Workflow apps | No — says "contact us" |
| Knowledge base | PDFs, URLs, YouTube, audio, catalogs | Text only or none |
| Model choice | content-trained assistants, switch per agent | 1 model, locked in |
| Setup time | Minutes — visual builder | Weeks — custom code required |
| Human handoff | 16 live chat integrations | Basic or none |
| Pricing | Flat monthly fee, all tools included | Per-API-call or per-resolution |
Verified first-party reviews show 98% customer satisfaction. Teams use InsertChat to consolidate AI subscriptions, launch agents faster, and keep answers grounded in their own content.
"We had ChatGPT, Claude, and a couple of random tools floating around. InsertChat pulled the assistant workflow into one place, and now every source stays connected."
"I set up the customer agent without pulling in engineering. By the next day it was answering onboarding questions, handling billing basics, and cutting repeat tickets every morning."
"We use InsertChat as the assistant hub for our site now. Need a doc answer, a branded response, or a quick content check? It is just there, instead of another tab someone has to remember."
"The knowledge base was the part that surprised me. We connected our docs and FAQs, and the agent started giving useful answers without us rebuilding everything into some perfect format first."
"I white-labeled a client agent in the first week and it looked like something we had built ourselves. That changed the conversation from "can we offer AI?" to "how many clients want this?""
"We had ChatGPT, Claude, and a couple of random tools floating around. InsertChat pulled the assistant workflow into one place, and now every source stays connected."
"I set up the customer agent without pulling in engineering. By the next day it was answering onboarding questions, handling billing basics, and cutting repeat tickets every morning."
"We use InsertChat as the assistant hub for our site now. Need a doc answer, a branded response, or a quick content check? It is just there, instead of another tab someone has to remember."
"The knowledge base was the part that surprised me. We connected our docs and FAQs, and the agent started giving useful answers without us rebuilding everything into some perfect format first."
"I white-labeled a client agent in the first week and it looked like something we had built ourselves. That changed the conversation from "can we offer AI?" to "how many clients want this?""
"Our shoppers ask the same sizing and shipping questions all day. The agent answers those in our brand voice, and store staff only step in when someone actually needs a person."
"We use it before sales calls now. The agent pulls account notes, writes a first-pass brief, and saves me from opening six tabs just to remember what a prospect asked last time."
"Parents message us at night about classes, pricing, and makeups. InsertChat handles the simple stuff right away, so my front desk is not waking up to a pile of repeats."
"The useful part was how fast people adopted it. Support uses it for answers, marketing uses it for drafts, and nobody had to learn some big new system first."
"We connected our product guides and return policy, then put the agent on the store. It started giving clean answers the same afternoon, which is usually not how software setup goes."
"Our shoppers ask the same sizing and shipping questions all day. The agent answers those in our brand voice, and store staff only step in when someone actually needs a person."
"We use it before sales calls now. The agent pulls account notes, writes a first-pass brief, and saves me from opening six tabs just to remember what a prospect asked last time."
"Parents message us at night about classes, pricing, and makeups. InsertChat handles the simple stuff right away, so my front desk is not waking up to a pile of repeats."
"The useful part was how fast people adopted it. Support uses it for answers, marketing uses it for drafts, and nobody had to learn some big new system first."
"We connected our product guides and return policy, then put the agent on the store. It started giving clean answers the same afternoon, which is usually not how software setup goes."
What changes after launch.
Your data is stored in Europe, never used for AI training, and deletable at any time. GDPR DPA available on request.
Primary infrastructure runs in Frankfurt and Amsterdam. Data stays in the EU unless you choose another region.
Built for GDPR requirements. Independent audits run every year.
Customer data is never used to train AI models. Your data stays yours.
AES-256 at rest. TLS 1.3 in transit. 24/7 monitoring. Regular penetration tests.
Start with Starter for your first branded assistant, move to Pro when you need more assistants and sources, or choose Business for team access, white-label controls, and deeper reporting.
Answers about setup, pricing, handoff, and what happens after the live version starts handling real traffic. This FAQ is framed for deploy ai agent searches.
InsertChat
Interactive FAQ
Hey. Pick a question below and see how InsertChat turns FAQs into clear, source-backed answers.
InsertChat is a white-label AI assistant for your website. Train it, brand it, publish it, and learn from visitor questions.
Connect approved pages, docs, videos, FAQs, policies, and other sources. InsertChat turns them into source-backed answers and next steps.
Yes. Choose its sources, tone, welcome message, and prompts so it stays on brand.
Answers use approved content and source links. Analytics show unclear or missing answers so you can improve coverage.
Yes. InsertChat can collect details, qualify intent, add context, and send chats to the right inbox, CRM, workflow, or person.
Yes. Control prompts, model choice, tool access, and the branded assistant experience so behavior stays consistent.
InsertChat supports multiple model providers. Choose each assistant's model for quality, speed, and cost, or use BYOK.
Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.
Use a widget, embed, full-page assistant, custom domain, in-app embed, or API. Reuse one setup across surfaces.
No. Build and deploy AI agents using our visual builder. The embed code is one line of JavaScript.
Yes. Customize the assistant name, logo, colors, welcome message, suggested prompts, tone, domain, and white-label presentation.
Yes. Custom domains are supported, typically via enterprise options.
Yes. Voice dictation and text-to-speech let users speak instead of type.
Yes. Enable vision for agents when images help clarify a request or context.
Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.
Yes. Tool access is controlled per agent so you enable only what you need.
Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.
Yes. Track chats, leads, feedback, top questions, unanswered questions, most-used sources, and content gaps.
Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.
Start with one agent and a small set of high-value sources. Iterate using real questions from analytics.
Create an account. Connect one key source. Ask a test question, brand the assistant, then publish it on one page.
Pricing depends on assistants, sources, usage, seats, and white-label needs. Check the pricing page for current tiers.
Plans start at $98/month. Verify the latest pricing and included limits on the pricing page.
Pricing is oriented around assistants, content sources, usage, white-label needs, seats, and client-site complexity.
Yes. Start with self-serve, validate your use case, then scale up as needed.
Yes. Cancel anytime with no long-term contract. Your data remains available for 30 days after cancellation.
Yes. Enterprise plans cover larger orgs, advanced requirements, and custom deployment needs.
Yes. Toggle to annual billing on the pricing page and save 20%. For invoicing or procurement workflows, contact us.
You get a warning before a limit. Upgrade or reduce usage anytime. Nothing stops without notice.
A source is any connected URL, document, YouTube link, or knowledge input. Your plan sets the source limit.
Yes. Plans enforce a max file size per upload. Check your plan details on the pricing page.
Credits budget your usage across conversations, sources, and tools. They keep costs predictable as you scale.
Use approved knowledge and enable tools only when needed. Check the pricing page for how usage is measured.
Yes. Choose the model per chat to balance quality, speed, and budget for different workflows.
No. Keep assistant setup in one place and choose supported models behind the branded experience without separate visitor-facing tools.
Bring Your Own Key. Use your own provider API key for model access to consolidate billing or apply your own setup.
Yes. InsertChat still provides the agent product: knowledge, deployments, tools, analytics, and governance. Model provider usage is billed separately.
Yes. Public plans include white-label access. Check the pricing page for current logo, domain, and assistant limits.
No. Deploy agents for common questions and use handoff to humans for edge cases and high-stakes requests.
ROI comes from better discovery, fewer repeat questions, more leads, and clearer content gaps.
Start self-serve to validate your workflow. For guided proof-of-concept or enterprise requirements, contact us.
If pricing is a blocker, contact us with your context.
Higher source volume, more assistants, custom domains, BYOK, S3-compatible source sync, role-based access controls, advanced integrations, and security review support.
Yes. Deploy agents across website, in-app embed, and API. See pricing details for how that maps to your plan.
Retention depends on your plan terms. Contact us for specific export or retention guarantees before purchase.
Share what didn't work and we'll help you decide whether to tune the setup or move on.
Start a 3-day free trial. A card is required, but you are not charged during the trial.
European servers. GDPR compliant, never used for training, and deletable at any time.
InsertChat connects approved sources to AI models. Privacy depends on sources, enabled tools, and who can access the assistant.
Your prompt and relevant context excerpts from connected sources are sent to the selected model provider to generate an answer.
No. InsertChat never uses your data to train models.
Yes. Data is scoped to your account and agents. Sources and conversations remain isolated.
Yes. Delete sources, conversation history, leads, and feedback at any time.
Agent configuration, connected knowledge sources, and conversation data needed for the experience and analytics.
Yes. Choose public or private agents depending on whether anyone or only authenticated users can access the embed.
Yes. Control who can manage agents and data with role-based access.
You provide the model API key. Prompts and context still go to that provider, so review its policies.
Yes. Control tool enablement per agent to limit actions to only what is necessary.
Yes. Scope sources to what should be answerable and limit tool enablement to only what is required.
Yes. Analytics show what people ask. Contact us for exports for audits or internal reporting.
Yes. Full GDPR compliance with Data Processing Addendum (DPA) available on request.
Yes. Our DPA covers processing obligations, subprocessors, and deletion/return terms. Contact us to request it.
Yes. Subprocessors are documented in the DPA. Request it or contact us for details.
Contact us and we provide the right documentation for your security review process.
Yes, when configured correctly. Ground answers in approved sources and keep tool access controlled.
Enterprise plans cover custom deployment, advanced controls, and procurement constraints. Contact us to discuss.
Submit privacy requests through the contact page. We route them to the right process.
Submit security inquiries through the contact page.
Yes. Enterprise plans include self-hosting and bring-your-own-LLM options.
Start with non-sensitive data during the free trial. When ready, request our security questionnaire and DPA.
Build the agent with tools, rules, grounded knowledge, and clean handoff so the conversation can keep moving after the first answer.
3-day free trial · No charge during trial
