Give your agent tools, grounded knowledge, and handoff rules so it can answer questions and take the next approved action.
3-day free trial · No charge during trial
Social proof
Do more than answer with a chatbot
AI Agent for Website disappoints when it can answer a question but still cannot take the next approved action or hand off cleanly.
Build it with tools, rules, grounded knowledge, and model choice in one place so the conversation can keep moving instead of ending at “contact us.”
Ground the assistant in approved content, publish it under your brand, route the next step, and improve from real questions.
Use website URLs, documents, videos, Q&A, and raw source text to create an assistant that understands your owned knowledge.
506 URL sources connected
Documents, videos, Q&A, and raw source text ready
Resource center URLs
506 pages
buyer-guides.pdf
34 guides
Approved Q&A
128 answers
Chat, files, tools, and deployment live together here.
Start with the builder flow, then keep model access, knowledge, deployment, and multimodal work connected as usage grows.
Import website URLs, documents, videos, approved Q&A, and raw source text so visitors can ask across the content your team already maintains.
Start here when the content library keeps growing but discovery is not getting easier.
Set the assistant name, instructions, interface, smart suggestions, sharing behavior, and source boundaries before visitors use it.
Use this when the assistant must feel client-ready, brand-safe, and publishable.
Add the assistant as a floating bubble, in-page window, direct assistant link, or branded destination without rebuilding your CMS.
Use this when the assistant needs to launch as part of the existing website experience.
Capture leads, create support tickets, send transcripts, hand off to people, and sync conversation context to the tools your team uses.
Use this when the assistant should convert high-intent questions into follow-up.
Review chats, lead quality, tickets, feedback, and insights to understand what visitors ask and what your content is missing.
Use this when marketing, digital, and content leaders need better visitor intent data.
The main things you can do.
Pick the right model per agent — GPT-4o for reasoning, Claude for long docs, fast models for simple FAQs.
Web search, calendar booking, lead capture, CRM updates, webhook triggers — agents take action, not just answer.
Set tone, restrict topics, define fallback responses, configure escalation triggers. Your agent, your rules.
Smart routing by topic or department. 16 live chat integrations with full conversation context.
The path from setup to launch.
Choose the prompts, actions, thresholds, and handoff points before the agent goes live.
Connect the content, data, and model choice the workflow needs to stay useful.
Watch real results, tighten the workflow, and keep improving the agent where it matters most.
Set the rules, tools, and handoff points so you can test the workflow before you publish it into the live conversation path.
3-day free trial · No charge during trial
The main differences side by side.
| Criteria | InsertChat | Others |
|---|---|---|
| Takes action | Yes — books, creates, updates via Workflow apps | No — says "contact us" |
| Knowledge base | PDFs, URLs, YouTube, audio, catalogs | Text only or none |
| Model choice | content-trained assistants, switch per agent | 1 model, locked in |
| Setup time | Minutes — visual builder | Weeks — custom code required |
| Human handoff | 16 live chat integrations | Basic or none |
| Pricing | Flat monthly fee, all tools included | Per-API-call or per-resolution |
Teams use InsertChat to turn owned content into branded assistants that answer from approved sources, capture demand, and reveal the questions visitors cannot resolve on their own.
"Readers were asking for guides we already had. InsertChat gave them a branded way to ask in plain language and reach the right article without digging through the archive."
"The useful signal is not just the answer. We can see which questions visitors repeat, which sources they use, and where our resource center needs clearer content."
"Campaign visitors ask specific questions before they convert. The assistant answers from our guides, then captures the hand-raisers with the conversation context included."
"We connected articles, PDFs, and FAQs without turning the content library into a perfect database first. The assistant started giving source-backed answers the same week."
"We white-labeled an assistant for a content-heavy client without building crawling, chat UI, hosting, and reporting from scratch. It looked like part of their site."
"Readers were asking for guides we already had. InsertChat gave them a branded way to ask in plain language and reach the right article without digging through the archive."
"The useful signal is not just the answer. We can see which questions visitors repeat, which sources they use, and where our resource center needs clearer content."
"Campaign visitors ask specific questions before they convert. The assistant answers from our guides, then captures the hand-raisers with the conversation context included."
"We connected articles, PDFs, and FAQs without turning the content library into a perfect database first. The assistant started giving source-backed answers the same week."
"We white-labeled an assistant for a content-heavy client without building crawling, chat UI, hosting, and reporting from scratch. It looked like part of their site."
"Shoppers ask from use case, room size, and return-policy details, not just product names. InsertChat helps them compare guides and products before they contact us."
"Visitors can ask about events, access, amenities, and planning from one place. When the answer needs follow-up, the transcript gives staff the context."
"The assistant deflects repeat policy and program questions from approved pages, but it still routes people to us when they need a person."
"Our recipe archive is valuable, but search was not enough. Visitors can now ask by ingredient, diet, or occasion and get a useful path through the content."
"We connected product guides, policies, and support content, then published the assistant on the store. Visitors get cleaner answers and better next steps."
"Shoppers ask from use case, room size, and return-policy details, not just product names. InsertChat helps them compare guides and products before they contact us."
"Visitors can ask about events, access, amenities, and planning from one place. When the answer needs follow-up, the transcript gives staff the context."
"The assistant deflects repeat policy and program questions from approved pages, but it still routes people to us when they need a person."
"Our recipe archive is valuable, but search was not enough. Visitors can now ask by ingredient, diet, or occasion and get a useful path through the content."
"We connected product guides, policies, and support content, then published the assistant on the store. Visitors get cleaner answers and better next steps."
What changes after launch.
Your data is stored on European servers. Never used for AI training. Deletable at any time. GDPR compliant with DPA available on request.
Primary infrastructure in Frankfurt and Amsterdam. Your data never leaves the EU unless you explicitly choose a non-EU region.
Full compliance with General Data Protection Regulation (EU) 2016/679. Annual audits conducted by independent authorities.
InsertChat maintains a strict policy of never using customer data for AI model training. All data remains property of the customer.
AES-256 encryption at rest. TLS 1.3 in transit. 24/7 monitoring. Regular penetration testing by independent auditors.
Start with Starter for your first branded assistant, move to Pro when you need more assistants and sources, or choose Business for team access, white-label controls, and deeper reporting.
Answers about setup, pricing, handoff, and what happens after the live version starts handling real traffic. This FAQ is framed for ai agent for website searches.
InsertChat
Product FAQ
Hey! 👋 Browsing Product questions. Tap any to get instant answers.
InsertChat is a white-label AI assistant platform for content-rich websites. Train an assistant on owned content, publish it under your brand, add visitor actions, and learn from the questions people ask.
InsertChat can learn from website URLs, sitemaps, documents, PDFs, office files, YouTube videos, approved Q&A, and raw source text. The goal is to make the content you already own easier for visitors to use.
Answers are grounded in the sources you connect. You can refresh sources, review conversations, and use unanswered questions or weak answers to improve coverage over time.
Yes. You can keep answers bounded to approved content so visitors get a source-backed experience instead of generic AI responses.
Publish it as a website bubble, in-page window, full-page assistant, direct link, or custom-domain page. Use the format that fits the visitor journey.
Yes. InsertChat can collect contact details, request human handoff, create tickets, send transcripts, and sync conversation context to CRM, ecommerce, support, or webhook workflows.
Track top questions, unanswered questions, content gaps, most-used sources, weak answers, high-intent conversations, collected leads, tickets, and feedback patterns.
Yes. Customize the assistant name, logo, colors, welcome message, suggested prompts, tone, domain, and white-label presentation.
No. InsertChat adds a conversational discovery layer to the website you already have, so visitors can ask in their own words while your existing content stays in place.
No. You can connect sources, customize the assistant, and publish with a small install snippet. Web or agency partners can help when the site needs a more controlled rollout.
Yes. Custom domains are supported, typically via enterprise options.
HubSpot, Zendesk, Shopify, WooCommerce, Stripe, Zapier, webhooks, and visitor-action tools such as lead capture, tickets, human handoff, transcripts, and feedback.
Start with one assistant and a focused set of high-value sources. Test real visitor questions, brand the experience, publish on a controlled page, then expand from analytics.
Pricing is based on how many agents you run, what knowledge sources you connect, and how much conversation usage you drive. Check the pricing page for current tiers.
Plans start at $98/month. Verify the latest pricing and included limits on the pricing page.
Pricing is oriented around assistants, content sources, usage, white-label needs, seats, and client-site complexity.
Yes. Start with self-serve, validate your use case, then scale up as needed.
Yes. Cancel anytime with no long-term contract. Your data remains available for 30 days after cancellation.
Yes. Enterprise plans cover larger orgs, advanced requirements, and custom deployment needs.
Yes. Toggle to annual billing on the pricing page and save 20%. For invoicing or procurement workflows, contact us.
You will get a notification before you hit a limit. Upgrade your plan anytime with one click, or reduce usage. Nothing stops working without warning.
A source is any connected item your agent learns from: a URL, document, YouTube link, or other knowledge input. Your plan determines how many you can connect.
Yes. Plans enforce a max file size per upload. Check your plan details on the pricing page.
Credits budget your usage across conversations, sources, and tools. They keep costs predictable as you scale.
Ground answers in your knowledge and enable tools only when needed to control cost. Check the pricing page for how usage is measured.
Yes. Choose the model per chat to balance quality, speed, and budget for different workflows.
No. Keep assistant setup in one place and choose supported models behind the branded experience without separate visitor-facing tools.
Bring Your Own Key. Use your own provider API key for model access to consolidate billing or apply your own setup.
Yes. InsertChat still provides the agent product: knowledge, deployments, tools, analytics, and governance. Model provider usage is billed separately.
Yes. Public plans include white-label access. Check the pricing page for current logo, domain, and assistant limits.
No. Deploy agents for common questions and use handoff to humans for edge cases and high-stakes requests.
Buyers see value when assistants improve content discovery, handle repeat questions, capture leads, and reveal content gaps. Best ROI comes from grounding on your sources and iterating with analytics.
Start self-serve to validate your workflow. For guided proof-of-concept or enterprise requirements, contact us.
If pricing is a blocker, contact us with your context.
Higher source volume, more assistants, custom domains, BYOK, S3-compatible source sync, role-based access controls, advanced integrations, and security review support.
Yes. Deploy agents across website, in-app embed, and API. See pricing details for how that maps to your plan.
Retention depends on your plan terms. Contact us for specific export or retention guarantees before purchase.
Share what didn't work and we'll help you decide whether to tune the setup or move on.
Start a 3-day free trial with full access. A credit card is required to begin, but you are not charged during the trial.
European servers. GDPR compliant, never used for training, and deletable at any time.
A branded AI assistant platform that connects to your approved sources and uses model providers to generate responses. Privacy depends on what you ingest, what tools you enable, and who can access the assistant.
Your prompt and relevant context excerpts from connected sources are sent to the selected model provider to generate an answer.
No. InsertChat never uses your data to train models.
Yes. Data is scoped to your account and agents. Sources and conversations remain isolated.
Yes. Delete sources, conversation history, leads, and feedback at any time.
Agent configuration, connected knowledge sources, and conversation data needed for the experience and analytics.
Yes. Choose public or private agents depending on whether anyone or only authenticated users can access the embed.
Yes. Control who can manage agents and data with role-based access.
You provide your own API key for model access. Prompts and context are still sent to the provider, so review their policies for your compliance needs.
Yes. Control tool enablement per agent to limit actions to only what is necessary.
Yes. Scope sources to what should be answerable and limit tool enablement to only what is required.
Yes. Analytics show what people ask. Contact us for exports for audits or internal reporting.
Yes. Full GDPR compliance with Data Processing Addendum (DPA) available on request.
Yes. Our DPA covers processing obligations, subprocessors, and deletion/return terms. Contact us to request it.
Yes. Subprocessors are documented in the DPA. Request it or contact us for details.
Contact us and we provide the right documentation for your security review process.
Yes, when configured correctly. Ground answers in approved sources and keep tool access controlled.
Enterprise plans cover custom deployment, advanced controls, and procurement constraints. Contact us to discuss.
Submit privacy requests through the contact page. We route them to the right process.
Submit security inquiries through the contact page.
Yes. Enterprise plans include self-hosting and bring-your-own-LLM options.
Start a free trial with non-sensitive data. When ready, request our security questionnaire and DPA.
Build the agent with tools, rules, grounded knowledge, and clean handoff so the conversation can keep moving after the first answer.
3-day free trial · No charge during trial
