Train it on your content, match your brand, and publish it fast from one branded assistant you can update without rebuilding the whole thing.
7-day free trial
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Launch faster without custom build work
AI Assistant Builder should not become a custom project every time your content, prompts, or brand settings change.
Use one branded assistant to train it on your content, match your brand, and publish updates quickly without rebuilding it from scratch.
Ground it in content, match the brand, publish it where visitors need help, and improve it from real questions.
Import website pages, documents, videos, FAQs, and resource libraries so the assistant answers from your business information.
Drop files or paste URLs
PDF, DOCX, CSV, TXT, URLs, Sitemaps
No sources added yet
Chat, files, tools, and deployment live together here.
Start with the builder flow, then keep model access, knowledge, deployment, and multimodal work connected as usage grows.
Import owned content, keep sources organized, refresh them as the site changes, and ground answers in approved material.
Start here when the content library keeps growing but discovery is not getting easier.
Use InsertChat as the white-label layer for a customer-facing assistant that looks, sounds, and behaves like your own website experience.
Use this when the assistant must feel client-ready, brand-safe, and publishable.
Analytics show the questions visitors ask, where the assistant needs better sources, and which conversations indicate lead or support intent.
Use this when marketing, digital, and content leaders need better visitor intent data.
The main things you can do.
Upload PDFs, URLs, docs, and YouTube. Your AI answers from your content — not the internet.
Set behavior, pick tools, configure prompts. Visual config — no code required.
Website widget, embed, full-page chat, API, WhatsApp, Slack, and more.
See what people ask, where gaps are, and how to improve weekly.
The path from setup to launch.
Upload your files, paste your pages, and give the assistant the source material it should answer from.
Choose the model, tune the prompts, and match the widget to your brand in the same setup flow.
Launch it fast, review real conversations, and keep updating the experience without rebuilding it.
Open the builder, connect the content, and see how quickly the live version comes together before you commit to a slower setup path.
7-day free trial
The main differences side by side.
| Criteria | InsertChat | Others |
|---|---|---|
| AI Models | Grounded answers from owned content | 1-2 models, extras cost more |
| Branding | Full control — colors, logos, welcome message, position | Limited to color accent |
| Deploy options | Widget, embed, full-page, API, WhatsApp | Widget only |
| Knowledge sources | PDFs, URLs, YouTube, audio, catalogs, sitemaps | Text and URL only |
| Pricing | Flat monthly fee, owned content included | Per-message or per-resolution |
| Human handoff | 16 live chat integrations | Basic or none |
What changes once it's live.
SOC 2 Type II examined. GDPR and CCPA aligned. HIPAA-ready. We never train AI on your data — and we never share it.
Start with Pro for your first branded assistants, move to Agency for full white-label and client delivery, or choose Business for high-volume client portfolios.
Answers about setup, pricing, handoff, and what happens after the live version starts handling real traffic. This FAQ is framed for ai assistant builder searches.
InsertChat
Answers about InsertChat
Hi! Tap any question below and I'll answer it for you.
InsertChat is an AI front desk for website and phone. Businesses use an AI website assistant, an AI receptionist, or both to answer customer questions, book appointments, capture leads, and hand conversations to their team.
Connect approved pages, docs, videos, FAQs, policies, and other sources. InsertChat turns them into source-backed answers and next steps.
Yes. Choose its sources, tone, welcome message, and prompts so it stays on brand.
Answers use approved content and source links. Analytics show unclear or missing answers so you can improve coverage.
Yes. InsertChat can collect details, qualify intent, add context, and send chats to the right inbox, CRM, workflow, or person.
Yes. Control prompts, model choice, tool access, and the branded assistant experience so behavior stays consistent.
InsertChat supports multiple model providers. Choose each assistant's model for quality, speed, and cost, or use BYOK.
Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.
Use a widget, embed, full-page assistant, custom domain, in-app embed, or API. Reuse one setup across surfaces.
No. Build and deploy AI assistants using our visual builder. The embed code is one line of JavaScript.
Yes. Customize the assistant name, logo, colors, welcome message, suggested prompts, tone, domain, and white-label presentation.
Custom domains are available on eligible plans. Check the current pricing page for domain, branding, and assistant limits.
Yes. The AI receptionist answers incoming phone calls, handles approved support questions, books appointments through connected calendars, and hands calls to a person when needed. Website visitors can also use voice dictation and text-to-speech.
Yes. Enable vision for assistants when images help clarify a request or context.
Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.
Yes. Tool access is controlled per assistant so you enable only what you need.
Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.
Yes. Track chats, leads, feedback, top questions, unanswered questions, most-used sources, and content gaps.
Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.
Start with one assistant and a small set of high-value sources. Iterate using real questions from analytics.
Create an account. Connect one key source. Ask a test question, brand the assistant, then publish it on one page.
Plans are flat and sized by assistants, sources, usage, and seats — never by brand permission. Check the pricing page for current tiers.
Monthly plans are Pro at $98, Growth at $198, and Scale at $498. Enterprise capacity and support are custom.
Branding and white-label capabilities depend on the selected plan. Check the current pricing table for logo, domain, portal, and email entitlements.
Plans scale by usage, assistants, locations, seats, controls, API access, analytics, and white-label capabilities. Review current included limits before purchase.
Each plan includes a seat allowance. Additional capacity depends on the current plan limits shown on the pricing page.
Yes. Start with self-serve, validate your use case, then scale up as needed.
Review current cancellation and data-retention terms before starting.
Yes. Enterprise plans cover larger orgs, advanced requirements, and custom deployment needs.
Yes. Toggle to annual billing on the pricing page and get 2 months free. For invoicing or procurement workflows, contact us.
You get a warning before a limit. Upgrade or reduce usage anytime. Nothing stops without notice.
A source is any connected URL, document, YouTube link, or knowledge input. Your plan sets the source limit.
Yes. Plans enforce a max file size per upload. Check your plan details on the pricing page.
Credits budget your usage across conversations, sources, and tools. They keep costs predictable as you scale.
Use approved knowledge and enable tools only when needed. Check the pricing page for how usage is measured.
Yes. Choose the model per chat to balance quality, speed, and budget for different workflows.
No. Keep assistant setup in one place and choose supported models behind the branded experience without separate visitor-facing tools.
Bring Your Own Key. Use your own provider API key for model access to consolidate billing or apply your own setup.
Yes. InsertChat still provides the agent product: knowledge, deployments, tools, analytics, and governance. Model provider usage is billed separately.
Logo, domain, portal, and email branding depend on the selected plan. Check the current pricing table for exact entitlements.
No. Deploy agents for common questions and use handoff to humans for edge cases and high-stakes requests.
ROI comes from better discovery, fewer repeat questions, more leads, and clearer content gaps.
Start self-serve to validate your workflow. For guided proof-of-concept or enterprise requirements, contact us.
If pricing is a blocker, contact us with your context.
Higher source, assistant, seat, credit, and history limits; S3-compatible source sync; rollout and security review; white-glove onboarding; and dedicated support.
Yes. Deploy agents across website, in-app embed, and API. See pricing details for how that maps to your plan.
Retention depends on your plan terms. Contact us for specific export or retention guarantees before purchase.
Share what didn't work and we'll help you decide whether to tune the setup or move on.
Start a 7-day free trial. Review current trial terms before starting.
European servers. GDPR-ready, never used for training, and deletable at any time.
InsertChat connects approved sources to AI models. Privacy depends on sources, enabled tools, and who can access the assistant.
Your prompt and relevant context excerpts from connected sources are sent to the selected model provider to generate an answer.
No. InsertChat never uses your data to train models.
Yes. Data is scoped to your account and agents. Sources and conversations remain isolated.
Yes. Delete sources, conversation history, leads, and feedback at any time.
Agent configuration, connected knowledge sources, and conversation data needed for the experience and analytics.
Yes. Choose public or private agents depending on whether anyone or only authenticated users can access the embed.
Yes. Control who can manage agents and data with role-based access.
You provide the model API key. Prompts and context still go to that provider, so review its policies.
Yes. Control tool enablement per assistant to limit actions to only what is necessary.
Yes. Scope sources to what should be answerable and limit tool enablement to only what is required.
Yes. Analytics show what people ask. Contact us for exports for audits or internal reporting.
Yes. Full GDPR compliance with Data Processing Addendum (DPA) available on request.
Yes. Our DPA covers processing obligations, subprocessors, and deletion/return terms. Contact us to request it.
Yes. Subprocessors are documented in the DPA. Request it or contact us for details.
Contact us and we provide the right documentation for your security review process.
Yes, when configured correctly. Ground answers in approved sources and keep tool access controlled.
Enterprise plans cover custom deployment, advanced controls, and procurement constraints. Contact us to discuss.
Submit privacy requests through the contact page. We route them to the right process.
Submit security inquiries through the contact page.
Not as a standard plan entitlement. Enterprise buyers can review deployment requirements with sales before purchase.
Start with non-sensitive data during the free trial. When ready, request our security questionnaire and DPA.
Use one branded assistant to train it on your content, match your brand, and keep improving it after launch without rebuilding the whole thing.
7-day free trial
