Add it with one snippet, answer visitor questions instantly, and route complex conversations to your team with full context and analytics.
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Social proof
Answer questions the moment visitors ask
Gemini Assistant for Website fails when visitors still cannot find answers, handoff stays messy, or every change depends on another site update.
Add it with one snippet, answer questions from your real content, and keep lead capture, human handoff, and analytics in one flow.
Watch a file turn into a trained website assistant that answers with your own content.
7-day free trial • Review current trial terms • Live in minutes
Chat, files, tools, and deployment live together here.
Use the same InsertChat account to prepare knowledge, launch branded agents, capture leads, and keep client delivery in one place.
Import owned content, keep sources organized, refresh them as the site changes, and ground answers in approved material.
Start here when the content library keeps growing but discovery is not getting easier.
Use InsertChat as the white-label layer for a customer-facing assistant that looks, sounds, and behaves like your own website experience.
Use this when the assistant must feel client-ready, brand-safe, and publishable.
Analytics show the questions visitors ask, where the assistant needs better sources, and which conversations indicate lead or support intent.
Use this when marketing, digital, and content leaders need better visitor intent data.
The main things you can do.
Your assistant answers from your docs — not the internet. Accurate, on-brand responses every time.
WordPress, Shopify, Webflow, Wix, Squarespace, or plain HTML. One line of JavaScript.
Complex issues route to your team with full conversation context. 16 live chat integrations.
See what visitors ask, where gaps exist, and how to improve weekly.
The path from setup to launch.
Point it at the pages, docs, and help content visitors already rely on.
Set the welcome prompts, branding, lead capture, and handoff rules in one flow.
Use one snippet to go live, then improve it from the questions people actually ask.
Test the widget, review the handoff flow, and confirm the visitor experience before another question turns into a missed conversion.
7-day free trial
Connect the tools you already use.
Powered by one integration engine, these apps work across your branded AI assistant and website deployments.
The main differences side by side.
| Criteria | InsertChat | Others |
|---|---|---|
| AI Models | content-trained assistants, switch anytime | 1 built-in model |
| Knowledge sources | PDFs, URLs, YouTube, audio, catalogs | Help center articles only |
| Setup time | Guided setup | Days to weeks |
| Pricing | From $98/mo, owned content included | $74-150+/mo, AI add-ons extra |
| Works on any site | Yes — one line of JavaScript | Requires their full platform |
| Human handoff | 16 live chat integrations | Only their own live chat |
What changes once it's live.
SOC 2 Type II examined. GDPR and CCPA aligned. HIPAA-ready. We never train AI on your data — and we never share it.
Start with Pro for your first branded assistants, move to Agency for full white-label and client delivery, or choose Business for high-volume client portfolios.
Answers about setup, pricing, handoff, and what happens after the live version starts handling real traffic. This FAQ is framed for gemini assistant for website searches.
InsertChat
Answers about InsertChat
Hi! Tap any question below and I'll answer it for you.
InsertChat is an AI front desk for website and phone. Businesses use an AI website assistant, an AI receptionist, or both to answer customer questions, book appointments, capture leads, and hand conversations to their team.
Connect approved pages, docs, videos, FAQs, policies, and other sources. InsertChat turns them into source-backed answers and next steps.
Yes. Choose its sources, tone, welcome message, and prompts so it stays on brand.
Answers use approved content and source links. Analytics show unclear or missing answers so you can improve coverage.
Yes. InsertChat can collect details, qualify intent, add context, and send chats to the right inbox, CRM, workflow, or person.
Yes. Control prompts, model choice, tool access, and the branded assistant experience so behavior stays consistent.
InsertChat supports multiple model providers. Choose each assistant's model for quality, speed, and cost, or use BYOK.
Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.
Use a widget, embed, full-page assistant, custom domain, in-app embed, or API. Reuse one setup across surfaces.
No. Build and deploy AI assistants using our visual builder. The embed code is one line of JavaScript.
Yes. Customize the assistant name, logo, colors, welcome message, suggested prompts, tone, domain, and white-label presentation.
Custom domains are available on eligible plans. Check the current pricing page for domain, branding, and assistant limits.
Yes. The AI receptionist answers incoming phone calls, handles approved support questions, books appointments through connected calendars, and hands calls to a person when needed. Website visitors can also use voice dictation and text-to-speech.
Yes. Enable vision for assistants when images help clarify a request or context.
Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.
Yes. Tool access is controlled per assistant so you enable only what you need.
Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.
Yes. Track chats, leads, feedback, top questions, unanswered questions, most-used sources, and content gaps.
Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.
Start with one assistant and a small set of high-value sources. Iterate using real questions from analytics.
Create an account. Connect one key source. Ask a test question, brand the assistant, then publish it on one page.
Plans are flat and sized by assistants, sources, usage, and seats — never by brand permission. Check the pricing page for current tiers.
Monthly plans are Pro at $98, Growth at $198, and Scale at $498. Enterprise capacity and support are custom.
Branding and white-label capabilities depend on the selected plan. Check the current pricing table for logo, domain, portal, and email entitlements.
Plans scale by usage, assistants, locations, seats, controls, API access, analytics, and white-label capabilities. Review current included limits before purchase.
Each plan includes a seat allowance. Additional capacity depends on the current plan limits shown on the pricing page.
Yes. Start with self-serve, validate your use case, then scale up as needed.
Review current cancellation and data-retention terms before starting.
Yes. Enterprise plans cover larger orgs, advanced requirements, and custom deployment needs.
Yes. Toggle to annual billing on the pricing page and get 2 months free. For invoicing or procurement workflows, contact us.
You get a warning before a limit. Upgrade or reduce usage anytime. Nothing stops without notice.
A source is any connected URL, document, YouTube link, or knowledge input. Your plan sets the source limit.
Yes. Plans enforce a max file size per upload. Check your plan details on the pricing page.
Credits budget your usage across conversations, sources, and tools. They keep costs predictable as you scale.
Use approved knowledge and enable tools only when needed. Check the pricing page for how usage is measured.
Yes. Choose the model per chat to balance quality, speed, and budget for different workflows.
No. Keep assistant setup in one place and choose supported models behind the branded experience without separate visitor-facing tools.
Bring Your Own Key. Use your own provider API key for model access to consolidate billing or apply your own setup.
Yes. InsertChat still provides the agent product: knowledge, deployments, tools, analytics, and governance. Model provider usage is billed separately.
Logo, domain, portal, and email branding depend on the selected plan. Check the current pricing table for exact entitlements.
No. Deploy agents for common questions and use handoff to humans for edge cases and high-stakes requests.
ROI comes from better discovery, fewer repeat questions, more leads, and clearer content gaps.
Start self-serve to validate your workflow. For guided proof-of-concept or enterprise requirements, contact us.
If pricing is a blocker, contact us with your context.
Higher source, assistant, seat, credit, and history limits; S3-compatible source sync; rollout and security review; white-glove onboarding; and dedicated support.
Yes. Deploy agents across website, in-app embed, and API. See pricing details for how that maps to your plan.
Retention depends on your plan terms. Contact us for specific export or retention guarantees before purchase.
Share what didn't work and we'll help you decide whether to tune the setup or move on.
Start a 7-day free trial. Review current trial terms before starting.
European servers. GDPR-ready, never used for training, and deletable at any time.
InsertChat connects approved sources to AI models. Privacy depends on sources, enabled tools, and who can access the assistant.
Your prompt and relevant context excerpts from connected sources are sent to the selected model provider to generate an answer.
No. InsertChat never uses your data to train models.
Yes. Data is scoped to your account and agents. Sources and conversations remain isolated.
Yes. Delete sources, conversation history, leads, and feedback at any time.
Agent configuration, connected knowledge sources, and conversation data needed for the experience and analytics.
Yes. Choose public or private agents depending on whether anyone or only authenticated users can access the embed.
Yes. Control who can manage agents and data with role-based access.
You provide the model API key. Prompts and context still go to that provider, so review its policies.
Yes. Control tool enablement per assistant to limit actions to only what is necessary.
Yes. Scope sources to what should be answerable and limit tool enablement to only what is required.
Yes. Analytics show what people ask. Contact us for exports for audits or internal reporting.
Yes. Full GDPR compliance with Data Processing Addendum (DPA) available on request.
Yes. Our DPA covers processing obligations, subprocessors, and deletion/return terms. Contact us to request it.
Yes. Subprocessors are documented in the DPA. Request it or contact us for details.
Contact us and we provide the right documentation for your security review process.
Yes, when configured correctly. Ground answers in approved sources and keep tool access controlled.
Enterprise plans cover custom deployment, advanced controls, and procurement constraints. Contact us to discuss.
Submit privacy requests through the contact page. We route them to the right process.
Submit security inquiries through the contact page.
Not as a standard plan entitlement. Enterprise buyers can review deployment requirements with sales before purchase.
Start with non-sensitive data during the free trial. When ready, request our security questionnaire and DPA.
Go live with the snippet, answer visitor questions from your real content, and keep handoff and analytics in the same conversation flow.
7-day free trial
