Chatbase charges $1,188/yr to remove its branding and gates white-label behind Enterprise. The same stack on InsertChat: included from $198/mo.
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The numbers
The white-label add-on tax, at list price
You picked a chatbot platform for $120/mo, then discovered your own brand costs $99/mo extra — and the actual white-label dashboard needs an Enterprise call.
InsertChat includes copyright removal from the Pro plan ($98/mo) and full white-label — custom domain, branded portal, emails from your domain — from the Agency plan at $198/mo flat.
Chat, files, tools, and deployment live together here.
Use the same InsertChat account to prepare knowledge, launch branded agents, capture leads, and keep client delivery in one place.
Import owned content, keep sources organized, refresh them as the site changes, and ground answers in approved material.
Start here when the content library keeps growing but discovery is not getting easier.
Use InsertChat as the white-label layer for a customer-facing assistant that looks, sounds, and behaves like your own website experience.
Use this when the assistant must feel client-ready, brand-safe, and publishable.
Analytics show the questions visitors ask, where the assistant needs better sources, and which conversations indicate lead or support intent.
Use this when marketing, digital, and content leaders need better visitor intent data.
The path from setup to launch.
Add the plan, branding removal, extra agents, and domain support together. That is the number to compare.
Widget badge removal is not white-label. Check for custom domain, branded portal, and emails from your own domain.
Train each on the same pages and documents, then compare answers, branding control, and the final monthly total.
Start a free trial, point a custom domain, and price your white-label offer against the add-on math above.
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What every plan covers.
Copyright removal is a plan feature from Pro ($98/mo), not a separate add-on you rent forever.
Point your own domain at the assistant and dashboard from Agency. Clients and visitors see your URL, with SSL included.
Notifications and reports send from your domain, not ours — included from Agency, not an enterprise negotiation.
Plans price by usage volume — assistants, sources, credits — never by how much of your own brand you want to keep.
The main differences side by side.
| Criteria | InsertChat | Others |
|---|---|---|
| Platform plan | Pro $98/mo | Standard $120/mo |
| Remove 'Powered by' branding | Included from Pro ($98/mo) | +$1,188/yr (~$99/mo) |
| White-label dashboard + custom domain | Included from Agency ($198/mo) | Enterprise only, custom pricing |
| Email from your own domain (SMTP) | Included from Agency | Not listed on any public plan |
| Assistants included | 20 on Agency, 100 on Business | 1 per plan, +$300/yr each |
| Realistic white-label total | $198/mo, fully under your brand | $219+/mo and still not white-label |
What changes once it's live.
SOC 2 Type II examined, GDPR and CCPA aligned, HIPAA-ready deployments, and zero AI training on your data — easy to review before launch.
Start with Agency for full white-label client delivery at $198/mo flat, scale to Business for high-volume portfolios, or move to Enterprise for stricter review needs.
Answers about white-label scope, branding removal, domains, and switching from another platform. This FAQ is framed for chatbase white label cost searches.
InsertChat
Interactive FAQ
Hey. Pick a question below and see how InsertChat turns FAQs into clear, source-backed answers.
InsertChat is a white-label AI assistant for your website. Train it, brand it, publish it, and learn from visitor questions.
Connect approved pages, docs, videos, FAQs, policies, and other sources. InsertChat turns them into source-backed answers and next steps.
Yes. Choose its sources, tone, welcome message, and prompts so it stays on brand.
Answers use approved content and source links. Analytics show unclear or missing answers so you can improve coverage.
Yes. InsertChat can collect details, qualify intent, add context, and send chats to the right inbox, CRM, workflow, or person.
Yes. Control prompts, model choice, tool access, and the branded assistant experience so behavior stays consistent.
InsertChat supports multiple model providers. Choose each assistant's model for quality, speed, and cost, or use BYOK.
Yes. Use a faster model for common questions and a stronger model for complex reasoning. InsertChat supports that balance per conversation.
Use a widget, embed, full-page assistant, custom domain, in-app embed, or API. Reuse one setup across surfaces.
No. Build and deploy AI assistants using our visual builder. The embed code is one line of JavaScript.
Yes. Customize the assistant name, logo, colors, welcome message, suggested prompts, tone, domain, and white-label presentation.
Yes. Custom domains are supported, typically via enterprise options.
Yes. Voice dictation and text-to-speech let users speak instead of type.
Yes. Enable vision for assistants when images help clarify a request or context.
Zendesk, HubSpot, Shopify, WooCommerce, calendar booking, web search, Perplexity, and webhooks for your own systems.
Yes. Tool access is controlled per assistant so you enable only what you need.
Yes. Configure human handoff so the agent escalates when needed. Full conversation history is passed along.
Yes. Track chats, leads, feedback, top questions, unanswered questions, most-used sources, and content gaps.
Yes. The widget and embeds work well on desktop and mobile with no separate experience needed.
Start with one assistant and a small set of high-value sources. Iterate using real questions from analytics.
Create an account. Connect one key source. Ask a test question, brand the assistant, then publish it on one page.
Pricing depends on assistants, sources, usage, seats, and white-label needs. Check the pricing page for current tiers.
Plans start at $98/month. Verify the latest pricing and included limits on the pricing page.
Pricing is oriented around assistants, content sources, usage, white-label needs, seats, and client-site complexity.
Yes. Start with self-serve, validate your use case, then scale up as needed.
Yes. Cancel anytime with no long-term contract. Your data remains available for 30 days after cancellation.
Yes. Enterprise plans cover larger orgs, advanced requirements, and custom deployment needs.
Yes. Toggle to annual billing on the pricing page and get 2 months free. For invoicing or procurement workflows, contact us.
You get a warning before a limit. Upgrade or reduce usage anytime. Nothing stops without notice.
A source is any connected URL, document, YouTube link, or knowledge input. Your plan sets the source limit.
Yes. Plans enforce a max file size per upload. Check your plan details on the pricing page.
Credits budget your usage across conversations, sources, and tools. They keep costs predictable as you scale.
Use approved knowledge and enable tools only when needed. Check the pricing page for how usage is measured.
Yes. Choose the model per chat to balance quality, speed, and budget for different workflows.
No. Keep assistant setup in one place and choose supported models behind the branded experience without separate visitor-facing tools.
Bring Your Own Key. Use your own provider API key for model access to consolidate billing or apply your own setup.
Yes. InsertChat still provides the agent product: knowledge, deployments, tools, analytics, and governance. Model provider usage is billed separately.
Yes. Public plans include white-label access. Check the pricing page for current logo, domain, and assistant limits.
No. Deploy agents for common questions and use handoff to humans for edge cases and high-stakes requests.
ROI comes from better discovery, fewer repeat questions, more leads, and clearer content gaps.
Start self-serve to validate your workflow. For guided proof-of-concept or enterprise requirements, contact us.
If pricing is a blocker, contact us with your context.
Higher source volume, more assistants, custom domains, BYOK, S3-compatible source sync, role-based access controls, advanced integrations, and security review support.
Yes. Deploy agents across website, in-app embed, and API. See pricing details for how that maps to your plan.
Retention depends on your plan terms. Contact us for specific export or retention guarantees before purchase.
Share what didn't work and we'll help you decide whether to tune the setup or move on.
Start a 7-day free trial — no card required to start. Add a card when you are ready to keep your assistant running after the trial.
Share what didn't work and we'll help you decide whether to tune the setup or move on.
Start a 7-day free trial — no card required to start. Add a card when you are ready to keep your assistant running after the trial.
White-label is included from $198/mo — custom domain, branded portal, and your-domain emails — instead of a $1,188/yr add-on plus an Enterprise call.
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