An Alternative To Chatbase

Looking for a better alternative to Chatbase for your website?
InsertChat takes a different approach that yields stronger AI chatbot performance, easier setup, and lower cost!

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No credit card needed · No coding required

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BEFORE MAKING YOUR CHOICE, HERE IS WHAT MATTERS

Comparison Overview

Training Inputs

Feature/Service	Chatbase	InsertChat
Files	✅	✅
URLs	✅	✅
Sitemap	✅	✅
Question & Answers (Q&A)	✅	✅
Raw Text	✅	✅
YouTube Video	❌	✅
Products & Services	❌	✅
Real Estate Listings	❌	✅
Audio Files	❌	✅
S3 Buckets & Cloud Object Storage	❌	✅

Core Features

Feature/Service	Chatbase	InsertChat
Extensive List Of AI Models	❌	✅
Manual Resync	✅	✅
Auto Resync	❌	✅
AI Hallucination Safeguard	❌	✅
Chat with Your API/DB	❌	✅
Save Conversations	❌	✅
Advanced Analytics	❌	✅
Human Handover	❌	✅
Human Escalation	❌	✅
Citations And Sources	❌	✅
Smart Suggestions Prompts	❌	✅
Capture Leads	✅	✅
Embed Your Calendar	❌	✅
Simple CRM	❌	✅
Inbox & History	✅	✅
Chat Sentiment Analysis	❌	✅
Private In-Chatbot Accounts	❌	✅
Identify Chatbot Users	❌	✅
Show Location & IP of Chat Users	❌	✅
Data Export	❌	✅
PIN Code Protection	❌	✅
Inject custom JS & CSS code	❌	✅
JavaScript Events	❌	✅
API Access	❌	✅
Team Seats	✅	✅
Team Roles	❌	✅

Actions & Agents

Feature/Service	Chatbase	InsertChat
Request Human	❌	✅
Mark as Resolved	❌	✅
Transcribe	❌	✅
Collect Leads	✅	✅
Custom API Calls	❌	✅
Guided Conversations	❌	✅
Question & Answer (Q&A)	✅	✅
Go Buttons	❌	✅
Web Browsing	❌	✅
Google Search	❌	✅
Wikipedia Search	❌	✅
Calculator	❌	✅
DALL·E 3	❌	✅
Wolfram\|Alpha	❌	✅
IFTTT	❌	✅

Interaction Features

Feature/Service	Chatbase	InsertChat
Text-to-Speech	❌	✅
Speech-to-Text	❌	✅
Audio Mode Only	❌	✅
Vision Mode (Upload & Generate Images)	❌	✅

Customization Options

Feature/Service	Chatbase	InsertChat
Name Your AI	❌	✅
AI Knowledge Restriction	❌	✅
AI Creativity / Temperature	❌	✅
AI Writing Style	❌	✅
Change & Translate All UI Texts	❌	✅
Font Size & Colors	❌	✅
Multiple Fonts	❌	✅
Dark Mode	❌	✅
Brand Colors	❌	✅
Welcome Messages (Openers)	✅	✅
Chat Starters (Prompt Cards)	❌	✅
Message Input Placeholder	❌	✅
Logo, Icons, Favicon & Avatars	❌	✅

Installation & Deployment

Feature/Service	Chatbase	InsertChat
Deploy on Unlimited Websites	✅	✅
Chat Bubble	✅	✅
Embed (iframe)	✅	✅
Shared Link	✅	✅
Chatbot API	✅	✅
Chatbot for WhatsApp	✅	✅
PWA Mobile App	❌	✅

Pricing & Volume

Feature/Service	Chatbase	InsertChat
Higher Training Volume	❌	✅
Addons	❌	✅

Support

Feature/Service	Chatbase	InsertChat
Email Support	✅	✅
Live Chat Support	❌	✅
Dedicated Account Manager	❌	✅
Onboarding Assistance	❌	✅
Direct Access to CEO & Founder	❌	✅

Addons

Feature/Service	Chatbase	InsertChat
Extra Queries	✅	✅
Remove Branding on Chatbots	✅	✅
Remove Branding in Emails	❌	✅
Custom Domain	✅	✅
Full White-Label Solution	❌	✅
White Glove Onboarding	❌	✅
Custom Data Sources	❌	✅

Security & Privacy

Feature/Service	Chatbase	InsertChat
Maintenance & Updates	Quarterly	Monthly
European Company	❌	✅
GDPR Compliance	❌	✅
Full In-House Infrastructure	❌	✅
Host Data on Third Party Services	✅	❌
You Own Your Data	❌	✅
Share or Sell Your Data	✅	❌
Internal Security Team	❌	✅
Security Certificate by an External Auditor	❌	✅
Full End-to-End Encryption	❌	✅
Uptime SLA Guarantee (SLA)	❌	✅
Reseller Friendly	❌	✅

Use Cases

Use Case	Chatbase	InsertChat
Customer Support	✅	✅
E-Commerce	❌	✅
Sales & Lead Generation	❌	✅
Education	❌	✅
Healthcare	❌	✅
Insurance	❌	✅
Real Estate	❌	✅
Recruitment	❌	✅
Coaching	❌	✅
Resellers & Agencies	❌	✅

Create your first AI chatbot now!

Resolve Up to 80% of Customer Questions With AI

Rated 4.9/5

★★★★★ 5/5

No credit card needed · No coding required

An Alternative To Chatbase

You're In Good Company