5/5

"Incredible AI chatbot creator"

5/5

"Never going back to the others"

5/5

"Best features for the money"

UserDesk vs INSERTCHAT

An Alternative To UserDesk

Looking for a better alternative to UserDesk for your website?
InsertChat takes a different approach that yields stronger AI chatbot performance, easier setup, and lower cost!
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No credit card needed · No coding required

You're In Good Company

BEFORE MAKING YOUR CHOICE, HERE IS WHAT MATTERS

Comparison Overview

Training Inputs

Feature/Service UserDesk InsertChat
Files
URLs
Sitemap
Question & Answers (Q&A)
Raw Text
YouTube Video
Products & Services
Real Estate Listings
Audio Files
S3 Buckets & Cloud Object Storage

Core Features

Feature/Service UserDesk InsertChat
Extensive List Of AI Models
Manual Resync
Auto Resync
AI Hallucination Safeguard
Chat with Your API/DB
Save Conversations
Advanced Analytics
Human Handover
Human Escalation
Citations And Sources
Smart Suggestions Prompts
Capture Leads
Embed Your Calendar
Simple CRM
Inbox & History
Chat Sentiment Analysis
Private In-Chatbot Accounts
Identify Chatbot Users
Show Location & IP of Chat Users
Data Export
PIN Code Protection
Inject custom JS & CSS code
JavaScript Events
API Access
Team Seats
Team Roles

Actions & Agents

Feature/Service UserDesk InsertChat
Request Human
Mark as Resolved
Transcribe
Collect Leads
Custom API Calls
Guided Conversations
Question & Answer (Q&A)
Go Buttons
Web Browsing
Google Search
Wikipedia Search
Calculator
DALL·E 3
Wolfram|Alpha
IFTTT

Interaction Features

Feature/Service UserDesk InsertChat
Text-to-Speech
Speech-to-Text
Audio Mode Only
Vision Mode (Upload & Generate Images)

Customization Options

Feature/Service UserDesk InsertChat
Name Your AI
AI Knowledge Restriction
AI Creativity / Temperature
AI Writing Style
Change & Translate All UI Texts
Font Size & Colors
Multiple Fonts
Dark Mode
Brand Colors
Welcome Messages (Openers)
Chat Starters (Prompt Cards)
Message Input Placeholder
Logo, Icons, Favicon & Avatars

Installation & Deployment

Feature/Service UserDesk InsertChat
Deploy on Unlimited Websites
Chat Bubble
Embed (iframe)
Shared Link
Chatbot API
Chatbot for WhatsApp
PWA Mobile App

Pricing & Volume

Feature/Service UserDesk InsertChat
Higher Training Volume
Addons

Support

Feature/Service UserDesk InsertChat
Email Support
Live Chat Support
Dedicated Account Manager
Onboarding Assistance
Direct Access to CEO & Founder

Addons

Feature/Service UserDesk InsertChat
Extra Queries
Remove Branding on Chatbots
Remove Branding in Emails
Custom Domain
Full White-Label Solution
White Glove Onboarding
Custom Data Sources

Security & Privacy

Feature/Service UserDesk InsertChat
Maintenance & Updates Quarterly Monthly
European Company
GDPR Compliance
Full In-House Infrastructure
Host Data on Third Party Services
You Own Your Data
Share or Sell Your Data
Internal Security Team
Security Certificate by an External Auditor
Full End-to-End Encryption
Uptime SLA Guarantee (SLA)
Reseller Friendly

Use Cases

Use Case UserDesk InsertChat
Customer Support
E-Commerce
Sales & Lead Generation
Education
Healthcare
Insurance
Real Estate
Recruitment
Coaching
Resellers & Agencies
Create your first AI chatbot now!

Resolve Up to 80% of Customer Questions With AI

Rated 4.9/5
5/5

No credit card needed · No coding required​

Instantly Help Your Customers

No credit card needed · No coding required