InsertChat tools

InsertChat agents don't just answer questions — they take action. Lead capture, calendar booking, ticket creation, CRM logging, order lookup, and more. Each tool is toggled per agent, so your support bot gets different capabilities than your sales bot.

No-Code Setup Per-Agent Control 600+ Integrations
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Turn on only what you need for each agent.

HubSpot integration for AI agents

Connect HubSpot to InsertChat AI agents to capture leads, route conversations, and keep CRM context in your workflows.

Zendesk integration for AI agents

Connect Zendesk to InsertChat AI agents to deflect tickets, request a human, and hand off conversations with context.

Web search tool for AI agents

Enable web search for InsertChat agents when answers need up-to-date context beyond your knowledge sources.

Perplexity search tool for AI agents

Enable Perplexity search for InsertChat agents to expand context when your knowledge base does not cover the answer.

Calendar booking tool for AI agents

Enable calendar booking for InsertChat AI agents to schedule meetings and demos when intent is high.

Shipping tracking tool for AI agents

Enable shipping tracking for InsertChat AI agents to answer order status questions and reduce ecommerce support load.

Request a human tool for AI agents

Enable human handoff for InsertChat AI agents so conversations can escalate to your team when needed.

Lead capture tool for AI agents

Enable lead capture for InsertChat AI agents to collect contact info and intent inside the conversation.

Knowledge base for AI agents

Connect websites, docs, and files to InsertChat so AI agents answer from your sources instead of guessing.

Embeddable AI chat widget

Embed InsertChat on your site as a branded chat bubble or window so visitors can ask questions and take action.

AI agent API

Use the InsertChat API to deploy your agents inside your product, internal tools, or custom workflows.

Bring your own key via Vercel

Bring your own model key via Vercel and use it inside InsertChat with the same agents, tools, and deployments.

YouTube transcript tool for AI agents

Use YouTube transcripts as knowledge sources for InsertChat AI agents to answer questions from video content.

Flashcards tool for AI agents

Enable flashcards for InsertChat AI agents to turn your knowledge sources into study workflows.

Quizzes tool for AI agents

Enable quizzes for InsertChat AI agents to create learning checks and onboarding workflows from your knowledge sources.

Image generation tool for AI agents

Enable image generation for InsertChat AI agents when your workflow needs visuals alongside grounded answers.

Mark as resolved tool for AI agents

Enable mark-as-resolved for InsertChat AI agents to close conversations cleanly and keep workflows organized.

Chat transcript tool for AI agents

Enable chat transcripts for InsertChat AI agents so teams can email conversation summaries and follow up with full context.

Shopify tool for AI agents

Enable Shopify tool calls for InsertChat AI agents to answer order questions, retrieve product details, and reduce ecommerce support load.

WooCommerce tool for AI agents

Enable WooCommerce tool calls for InsertChat AI agents to answer order questions, retrieve product details, and support ecommerce workflows.

What teams get
with agent tools

Agents that take action, not just answer questions.

  • badge 13Agents book meetings, create tickets, and log leads during the conversation — no one switches tabs to do it manually
  • badge 13Each tool is toggled per agent, so your sales bot captures leads while your support bot creates Zendesk tickets
  • badge 13Customers get answers and actions in one conversation instead of being told to 'visit our portal' or 'email support'
  • badge 13You control exactly which tools each agent can access — nothing is enabled by default
Questions & Answers

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What integrations are available?

600+ integrations including Slack, Notion, Google Workspace, Salesforce, HubSpot, Zendesk, Shopify, WooCommerce, and Zapier. Our REST API allows custom integrations with any system.

Can I connect to Slack?

Yes. Deploy your agent directly to Slack so your team can interact in channels or DMs.

Do you integrate with HubSpot?

Yes. Sync leads, contacts, and conversation data directly into HubSpot.

Can I use InsertChat with Zendesk?

Yes. Ticket creation, handoffs, and syncing support conversations are all supported.

Do you support Shopify?

Yes. Your agent can answer product questions, check order status, and assist with common e-commerce queries.

What about WooCommerce?

Yes. WooCommerce works similarly to Shopify with access to product catalogs and order information.

Can I connect Google Workspace?

Yes. Connect Google Drive, Docs, and other Workspace tools as knowledge sources.

Do you have a Zapier integration?

Yes. Connect InsertChat with thousands of apps via Zapier to automate workflows and sync data.

Can the agent search the web?

Yes. Enable web search so the agent can find current information beyond your knowledge base.

Do you support calendar booking?

Yes. The agent can schedule meetings directly during conversations.

Can I use webhooks?

Yes. Send events to your own systems for custom integrations and real-time notifications.

Do you have an API?

Yes. Full REST API for creating agents, managing sources, and interacting with conversations programmatically.

Can I install it with Google Tag Manager?

Yes. Install via script embed or Google Tag Manager.

Can I embed it in my product?

Yes. Use in-app embeds for a native feel, or the API to build a custom interface.

Do you support custom SMTP?

Yes. Custom domain and SMTP options are available so outbound messaging aligns with your infrastructure.

How do I connect my first integration?

Start your trial, go to Settings > Integrations, and connect in one click. 600+ apps available.

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Integrations FAQ

What integrations are available?

600+ integrations including Slack, Notion, Google Workspace, Salesforce, HubSpot, Zendesk, Shopify, WooCommerce, and Zapier. Our REST API allows custom integrations with any system.

Can I connect to Slack?

Yes. Deploy your agent directly to Slack so your team can interact in channels or DMs.

Do you integrate with HubSpot?

Yes. Sync leads, contacts, and conversation data directly into HubSpot.

Can I use InsertChat with Zendesk?

Yes. Ticket creation, handoffs, and syncing support conversations are all supported.

Do you support Shopify?

Yes. Your agent can answer product questions, check order status, and assist with common e-commerce queries.

What about WooCommerce?

Yes. WooCommerce works similarly to Shopify with access to product catalogs and order information.

Can I connect Google Workspace?

Yes. Connect Google Drive, Docs, and other Workspace tools as knowledge sources.

Do you have a Zapier integration?

Yes. Connect InsertChat with thousands of apps via Zapier to automate workflows and sync data.

Can the agent search the web?

Yes. Enable web search so the agent can find current information beyond your knowledge base.

Do you support calendar booking?

Yes. The agent can schedule meetings directly during conversations.

Can I use webhooks?

Yes. Send events to your own systems for custom integrations and real-time notifications.

Do you have an API?

Yes. Full REST API for creating agents, managing sources, and interacting with conversations programmatically.

Can I install it with Google Tag Manager?

Yes. Install via script embed or Google Tag Manager.

Can I embed it in my product?

Yes. Use in-app embeds for a native feel, or the API to build a custom interface.

Do you support custom SMTP?

Yes. Custom domain and SMTP options are available so outbound messaging aligns with your infrastructure.

How do I connect my first integration?

Start your trial, go to Settings > Integrations, and connect in one click. 600+ apps available.