# InsertChat pricing and plan limits

Source: https://insertchat.com/pricing

> Monthly and annual prices in USD, included capacity, and additional channel costs.

Prices in USD. Annual plans are paid upfront; the monthly equivalent is not a monthly billing option. Enterprise prices are starting prices. Review checkout for the exact offer and applicable taxes.

| Plan | Monthly billing (USD/month) | Annual billing (USD/year, upfront) | Annual monthly equivalent (USD/month) |
| --- | --- | --- | --- |
| Pro | $98 | $980 | $81.67 |
| Growth | $198 | $1,980 | $165 |
| Scale | $498 | $4,980 | $415 |
| Enterprise | From $998 | From $9,980 | From $831.67 |

## Included features and limits

| Included with your plan | Pro | Growth | Scale | Enterprise |
| --- | --- | --- | --- | --- |
| AI assistants | 3 | 20 | 50 | 100 |
| Team seats | 3 | 5 | 10 | 25 |
| Knowledge sources | 1,000 | 5,000 | 25,000 | 50,000 |
| Credits each month | 5,000 | 10,000 | 25,000 | 50,000 |
| Maximum size per file | 20 MB | 25 MB | 50 MB | 50 MB |
| Shared inbox & human handoff | Included | Included | Included | Included |
| Your logo & assistant styling | Included | Included | Included | Included |
| Bring your own AI keys | Included | Included | Included | Included |
| Custom domain & branded email | Not included | Included | Included | Included |
| API access | Not included | Included | Included | Included |
| Webhooks & S3/R2 knowledge sync | Not included | Not included | Included | Included |
| Conversation analytics | Not included | Not included | All time | All time |
| Analysis reports | Not included | Not included | Included | Included |
| Support | Email | Email | Priority | Dedicated agent |

## AI usage

Plans include monthly credits. How many you use depends on your selected model, conversation length, knowledge processing, and tools. Credits are not a fixed number of messages.

## Phone numbers & calls

Each paid plan includes one phone number. Additional numbers cost $10 per month each. Calls use credits, round up to whole minutes, and have a one-minute minimum. Rates and number availability depend on your setup.

## Connected services

Provider subscriptions, SMS, WhatsApp, and other connected services may have their own charges. Review your channel configuration and checkout for the exact offer and taxes.

## How much does InsertChat cost per month?

Monthly plans are Pro $98, Growth $198, Scale $498, Enterprise from $998 in USD. Each plan includes AI assistants, team seats, knowledge sources, and monthly credits. Compare the allowances above to choose a plan for your team.

## How does annual billing work?

Annual plans are charged upfront for the year at the cost of ten monthly payments, equivalent to two months free. The displayed monthly equivalent helps you compare plans; it is not a monthly payment option. Enterprise prices are starting prices.

## What do AI credits cover?

Plans include monthly credits. How many you use depends on your selected model, conversation length, knowledge processing, and tools. Credits are not a fixed number of messages.

## Are phone numbers and calls included?

Each paid plan includes one phone number. Additional numbers cost $10 per month each. Calls use credits, round up to whole minutes, and have a one-minute minimum. Rates and number availability depend on your setup.

## Do connected services have additional costs?

Provider subscriptions, SMS, WhatsApp, and other connected services may have their own charges. Review your channel configuration and checkout for the exact offer and taxes.

## Is the usage estimator an exact quote?

No. The estimator uses your activity inputs and editable example credit rates. Count written conversations separately from calls. It rounds each call up to whole minutes and excludes knowledge processing, extra tools, transfers, and additional phone numbers. Actual usage depends on your model and configuration.

## Which plans include API access and reporting?

Growth, Scale, and Enterprise include API access. Scale and Enterprise also include conversation analytics, analysis reports, webhooks, and S3/R2 knowledge sync. The comparison table lists the features and limits for each plan.

[Interactive usage estimator](https://insertchat.com/pricing#usage-estimate): the editable example rates are assumptions, not fixed prices or a quote.