# Calendly AI Receptionist: Book by Phone & Chat

Source: https://insertchat.com/integration/calendly

> Check open times and book invitees into your Calendly event types.

InsertChat connects to Calendly so your AI receptionist can list your event types, check available and busy times, and book a caller or chat visitor into an open slot. It can also look up scheduled events and invitees and cancel an event. Rescheduling isn’t a supported Calendly action.

## From a booking request to a Calendly meeting

A customer asks for a consultation on your website or by phone. Your assistant checks the available times for the Calendly event type you selected, collects the customer’s details, and books them as an invitee. It can also look up scheduled events and invitees, and cancel an event when a customer asks. Bookings do not run until you choose the event type the assistant should use.

## What your assistant can do in Calendly

- List your event types and their available times
- Book an invitee into an available time
- Look up scheduled events and invitees
- Cancel scheduled events and check busy times

Turn on only the actions you need. Each one can run automatically or wait for your team’s approval.

## Setup

1. **Connect your account.** Find Calendly in the InsertChat app catalog and authorize the account you want to use.
2. **Choose the actions.** Select the supported actions your assistant needs and review the connection’s permissions.
3. **Test the workflow.** Try the customer flow and confirm that actions, approvals, and handoff work the way your team expects.

## How businesses use Calendly with InsertChat

Illustrative examples, not customer results.

- **Book case reviews by phone.** A caller asks whether they have a case. The assistant collects the basics, offers open times for your case-review event type, and books them as an invitee; legal questions wait for the attorney. [Law firms](https://insertchat.com/industries/legal)
- **Book discovery calls from the portfolio.** A visitor wants to talk about a living-room refresh. The assistant books them into your discovery-call event type with their name and email. [Interior design](https://insertchat.com/industries/interior-design)
- **Book sales calls for clients.** An agency sets a client’s assistant to book prospects into the client’s Calendly event type, so new leads land on the right calendar. [Agencies & teams](https://insertchat.com/industries/agencies)

## What can my assistant do in Calendly?

It can list your event types, check available and busy times, and book an invitee into an event type. It can also look up scheduled events and their invitees, and cancel a scheduled event. Rescheduling is not one of the supported Calendly actions.

## Why isn’t my assistant booking Calendly meetings yet?

Calendly bookings wait until you choose the event type your assistant should book. Select it in InsertChat, then test a booking and check that the time, duration, and meeting location match your Calendly settings.

## Which Calendly account should I connect?

Connect the Calendly account whose event types and availability customers should book. You authorize it in the InsertChat app, and actions run with that account’s own permissions. Connected services such as Calendly may have their own charges.

## Can callers book Calendly meetings by phone?

Yes. On a call, the assistant checks the open times for your selected event type, offers a few options, and books the caller as an invitee with the name and email they give.

## Related features

- [Scheduling](https://insertchat.com/product/scheduling)
- [AI receptionist](https://insertchat.com/product/phone)
- [Website chat](https://insertchat.com/product/website)

## Related guides and comparisons

- [Google Calendar integration](https://insertchat.com/integration/google-calendar)
- [After-hours answering](https://insertchat.com/product/after-hours)
- [Cal.com integration](https://insertchat.com/integration/cal-com)