# Tire Shop AI Receptionist: Book Installs 24/7 Source: https://insertchat.com/industries/tire-shops > Collect tire sizes, book installs and seasonal changeovers, and flag roadside flats. An AI receptionist for tire shops answers calls and texts while your techs are mounting and balancing. InsertChat’s assistant collects the tire size, vehicle, and how many tires the caller needs, shares your install packages and prices, books installs, flat repairs, rotations, alignments, and seasonal changeovers, and sends stock checks, special orders, and roadside emergencies to your team. ## Turn a sidewall-size text into a Monday install Example workflow: Text message. Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions. This is not a customer testimonial or measured result. A customer texts on Saturday evening after your counter has closed. > I need four tires for my 2019 F-150, size LT275/65R18. Do you have any all-terrains, and can you put them on Monday morning? ## Answer from your lineup Share the all-terrain brands you usually carry in that size and your install package price, and say the counter confirms stock. ## Take the order details Confirm the size and quantity, ask about a brand or budget preference, and ask whether the truck needs an alignment. ## Book the install Offer Monday morning slots, book one, and leave the order details on the contact so the counter can check stock first thing. ## Your team sets the boundaries A blowout or flat on a highway gets your instruction to move somewhere safe and call 911 if needed. Stock confirmations, special orders, and warranty claims go to your counter. ## What it handles for tire shops Handled by your assistant: - Install, flat repair, rotation, balance, and alignment appointments - Install package prices and fees you publish - Tire sizes collected from the sidewall or the door jamb sticker - Seasonal changeovers and tire storage questions - Brands and tire types you usually carry Sent straight to your team: - Blowouts and flats on the road, with your safety instructions - Bulging sidewalls, exposed cords, or a tire losing air fast - A loose wheel or vibration after an install - Stock checks and special orders that need the counter - Road hazard and tire warranty claims ## What it asks and what it needs to know Details it collects: - Name and mobile number - Year, make, model, and trim - Tire size from the sidewall or door jamb sticker - How many tires, and the brand or price range they want - Services needed: mount and balance, TPMS, alignment, or storage - Whether they’ll wait or drop off the vehicle - Preferred day and time What to add to its knowledge: - Install packages, with what’s included and the price - Brands and tire types you usually stock, by size range - Flat repair, rotation, and alignment prices - Seasonal changeover and tire storage options - Road hazard and tire warranty terms - Waiting room, drop-off rules, and hours ## Can an AI receptionist tell callers which tires are in stock? It tells them what you usually carry and lets your counter confirm. InsertChat doesn’t connect to tire inventory or point-of-sale systems, so the assistant answers from the brands and sizes you list, collects the size and quantity, and books the install. Your counter checks stock and calls back if a special order is needed. ## Can it keep up when the season changes? Yes. When your counter can’t pick up, the assistant does. It books changeovers into the times you open, explains your storage options, and records waitlist requests when your calendar is full. Set appointment lengths and buffers in your booking settings so bookings match what your bays can handle. ## Will it quote a price for a set of tires? Only prices you publish. Tire prices change with size, brand, and stock, so many shops publish install packages and service fees and price the tires at the counter. If you add price ranges by size or brand, the assistant shares them as written; otherwise it takes the request and flags a high-intent lead for your team. ## How much does an AI receptionist for a tire shop cost? Pro costs $98 a month and includes one phone number, monthly credits, three seats for the counter and bays, and three AI assistants. Calls round up to whole minutes, so short calls about hours still use a minute. Multi-location tire dealers can give each store its own assistant and number, with each extra number at $10 a month. ## Can customers text a photo of their tire size? Yes. Picture messages to your InsertChat number go to a person on your team, who can read the sidewall and reply. Customers can also type the size, and the assistant handles that like any other message. Customers who reply STOP are opted out. ## Do customers get appointment reminders? Yes. Appointments the assistant books get a text or email reminder 72 and 24 hours before. Customers can reply or call to move an appointment the assistant booked, and it offers the next open times. ## What should the assistant say about a flat on the highway? Whatever safety steps you write, such as getting off the road, turning on hazard lights, and calling 911 if the driver is in danger. The assistant gives those steps first, shares your towing partner if you have one, and marks the call urgent for your team. ## Can I keep my shop’s number? In the US and Canada, yes. Forward the number on your sign and Google listing to InsertChat, and a verification call confirms it works. Elsewhere, use a local or toll-free InsertChat number where one is available. Number porting isn’t offered. ## Related features - [AI receptionist](https://insertchat.com/product/phone) - [Scheduling](https://insertchat.com/product/scheduling) - [Knowledge & answers](https://insertchat.com/product/knowledge) ## Broader industry - [Automotive](https://insertchat.com/industries/automotive): Book service, catch sales leads, and triage breakdowns while your bays stay busy.