# AI Receptionist for Dog Daycare Centers Source: https://insertchat.com/industries/dog-daycare > Book temperament evaluations, explain packages and rules, and route injured dogs and incidents to staff. An AI receptionist for dog daycares answers calls, texts, website chat, and email while your staff run playgroups, using your packages, hours, and enrollment rules. InsertChat’s assistant explains vaccine, age, and spay or neuter requirements, books temperament evaluations on your calendar, answers pass and pricing questions, and sends injured dogs, fights, and incident reports to staff. ## Book a first-timer’s temperament evaluation during the drop-off rush Example workflow: Phone call. Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions. This is not a customer testimonial or measured result. A new owner calls at 7:20 a.m., while your staff are checking in the morning playgroups. > My husky, Juno, is a year old and has never been to daycare. Can she start next week, and what does a 10-day pass cost? ## Explain how enrollment works Share your evaluation requirement, the price of a 10-day pass, your hours, and the vaccines and spay or neuter age you require. ## Screen against your rules Ask Juno’s age, spay status, vaccine dates, and how she plays with other dogs, and note anything your staff should know. ## Book the evaluation Offer evaluation slots from the times you set, such as weekday mid-mornings, and book the one the owner picks, with reminders before it. ## Your team sets the boundaries Dogs injured or in a fight at daycare, owners reporting illness after a visit, and bite incidents go to staff at once. Which dogs can join playgroups is always your team’s decision. ## What it handles for dog daycares Handled by your assistant: - Full-day, half-day, and package pricing - Temperament evaluations booked on your calendar - Vaccine, age, and spay or neuter requirements - Drop-off and pickup hours and late pickup fees - Playgroup, nap time, and what-to-bring questions - Add-ons such as baths or training walks, if you offer them Sent straight to your team: - A dog hurt or in a fight during daycare - Owners reporting coughing or illness after a visit - Bite incidents involving dogs or staff - A dog that slipped out or went missing - Complaints about how a dog was handled ## What it asks and what it needs to know Details it collects: - Owner’s name, mobile number, and email - Dog’s name, breed, age, and weight - Spay or neuter status - Vaccination dates for the shots you require - Play style and any history with other dogs - Days of the week they want care - Emergency contact and regular veterinarian What to add to its knowledge: - Daily rates, packages, and memberships - Evaluation process, length, and price - Vaccine, age, and spay or neuter rules - Hours, late pickup fees, and holiday closures - Playgroup sizes, supervision, and nap schedule - Your incident process and the veterinarian you use ## Can an AI receptionist book daycare evaluations? Yes. Set the evaluation length, the windows you run them, such as weekday mid-mornings when playgroups are calm, and the minimum notice you need. The assistant asks your screening questions first, then offers two to five open times and books the one the owner picks. Dogs that don’t meet your age or spay and neuter rules are told so politely and saved for your staff. ## Can it reserve daycare days for enrolled dogs? It records the request for your staff, since InsertChat doesn’t connect to daycare software and can’t see how full a day is. Owners can call or text to add a Friday or cancel a Tuesday, and the request lands in the shared inbox with the dog’s name and the date. If Mondays are always full, add that to your knowledge and the assistant says so. ## What happens when an owner calls about an injury or illness? It’s marked urgent. The assistant asks which dog, what the owner noticed, and when, then reads the instructions you wrote, such as the emergency vet to visit after hours. Your staff get an email alert with the summary and transcript in the shared inbox. The assistant never gives medical advice or discusses what happened in playgroup; your manager handles that call. ## How much does an AI receptionist for dog daycare cost? Pro costs $98 a month for one phone number, monthly credits, three team seats, and three AI assistants, so a daycare with two locations can give each its own assistant and hours. Every extra number is $10 a month, and calls round up to whole minutes. New customers can try Pro free for 7 days with 500 credits; a card is required. ## Can owners text us to add a day? Yes. Owners text your InsertChat number, the assistant records the dog and the date, and your staff confirm in the shared inbox. Picture messages go to a person, and an owner who texts STOP is opted out. ## Can it answer only during our busiest hours? Yes. Have your front desk phone ring for 5 to 60 seconds, and the assistant picks up whenever nobody answers, which covers the drop-off and pickup rushes. After close, every call goes to the assistant. ## Will it tell owners why a dog didn’t pass the evaluation? No. Evaluation results and playgroup decisions stay with your staff. If an owner asks, the assistant says a team member will follow up and marks the conversation for a person. ## What happens when an owner calls to say they’ll be late for pickup? The assistant shares your closing time and late pickup fee as you wrote them, records the expected arrival time, and marks the conversation for the staff member closing up. Whether a dog can stay later, or go to overnight boarding, is your team’s call. ## Can we keep our daycare’s phone number? Daycares in the US and Canada keep their number and forward calls to InsertChat, confirmed with a verification call. Elsewhere, use a local or toll-free InsertChat number where available. Number porting isn’t offered. ## Related features - [Scheduling](https://insertchat.com/product/scheduling) - [AI text messaging](https://insertchat.com/product/sms) - [Shared inbox](https://insertchat.com/product/inbox) ## Broader industry - [Pet services](https://insertchat.com/industries/pet-services): Book grooms, evaluations, and stays, answer pet store questions, and send hurt or sick pets to staff. ## Related industries - [Veterinary](https://insertchat.com/industries/veterinary): Answer pet owners’ calls about vaccines, refills, and sick pets during a full clinic day.