# AI Receptionist for Chiropractors Source: https://insertchat.com/industries/chiropractic > Schedule first visits and adjustments while your hands are busy with a patient. An AI receptionist for chiropractors answers the office phone while you’re treating patients, using your services, rates, hours, and first-visit details. InsertChat’s assistant explains what a new patient can expect, books first visits and follow-up adjustments on your calendar, and leaves questions about whether care suits a condition to your chiropractors. ## Turn a stiff-back call into a new-patient booking Example workflow: Phone call. Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions. This is not a customer testimonial or measured result. A prospective patient calls in the middle of a full morning of adjustments. > My lower back has been stiff since I moved apartments. What happens at a first visit, and do you have anything Thursday? ## Explain the first visit Walk through the intake forms, consultation, and exam, using the first-visit notes in your knowledge. ## Book a new-patient slot Offer Thursday openings for a new-patient visit and book whichever one works for the caller. ## Brief the chiropractor The summary records where it hurts, how it started, and whether they plan to use insurance or pay cash. Your chiropractor reads it before the exam. ## Your team sets the boundaries Accident injuries, numbness, and severe pain reach your clinicians right away, and emergencies get the emergency-services instructions you wrote. ## What it handles for chiropractors Handled by your assistant: - What happens at a first visit and how long it takes - New-patient visits and follow-up adjustments booked into open times - Insurance you accept and the cash rates you publish - Visit packages and wellness plans you offer - Changes to adjustments it booked, by phone or text Sent straight to your team: - Pain or injury after a car accident or fall - Numbness or severe pain - Questions about whether care is right for a condition - Complaints about a visit or a bill ## What it asks and what it needs to know Details it collects: - Name and mobile number - New or returning patient - Where it hurts and how long it has bothered them - Whether it started with an accident, a fall, or a work injury - Insurance carrier, or cash pay - Who referred them, if anyone - Preferred days and times for a first visit What to add to its knowledge: - First-visit steps, length, and what to wear - Cash rates for first visits and adjustments - Insurance plans you bill, if any - Packages and wellness plans, with their terms - Other services you offer, such as massage or spinal decompression - Hours, parking, and your emergency instructions for callers ## Can it explain what happens at a first chiropractic visit? Yes, using what you add about first visits. The assistant can walk a caller through your intake paperwork, consultation, exam, and any X-rays you take, along with how long to allow and what to wear. Then it offers open times and books the visit. Whether chiropractic care suits their condition is a question it saves for a chiropractor. ## How does it handle someone calling after a car accident? It records the details and flags the call so a clinician can follow up. The assistant asks when and how the accident happened, where it hurts, and whether there is numbness, then marks it “needs you” in the Today view and emails your team. It doesn’t judge whether someone should be adjusted. If it sounds like an emergency, the assistant reads the emergency instructions you added to its knowledge. ## Is a BAA available for chiropractic offices? Yes, on Enterprise. Injury details and insurance information that callers share can be protected health information, so choose Enterprise and sign a Business Associate Agreement (BAA) before the assistant records them. On other plans, keep protected health information out of the assistant. ## How much does an AI receptionist for chiropractors cost? Chiropractic offices that handle protected health information with the assistant need Enterprise, which starts at $998 per month and can sign a BAA. On other plans, from $98 per month with seats for three people, keep protected health information out of the assistant. Calls draw on credits in whole minutes with a one-minute minimum, so a 40-second question about Saturday hours counts as one minute. Patient texts can carry their own charges. ## Can new patients book from our website too? Yes. Add the chat widget to your current site with the WordPress plugin or the install code for Wix or Webflow, and it answers from the same knowledge as your phone line. Someone reading about your first visit late at night can book it right there in the chat. ## Can patients book their next adjustment by text? Yes. Patients text your InsertChat number, the assistant offers open times in a short texting style, and the booking lands on your calendar. It can also move or cancel adjustments it booked. Patients can get reminders by text or email 72 and 24 hours before each visit. ## What if a patient speaks Spanish? The assistant can respond in the language the patient uses, so someone who starts in Spanish can ask about a first visit and book it in Spanish. Your team still gets the call transcript and AI summary in the shared inbox, attached to the patient’s contact. ## Related features - [AI receptionist](https://insertchat.com/product/phone) - [Scheduling](https://insertchat.com/product/scheduling) - [Website chat](https://insertchat.com/product/website) ## Broader industry - [Healthcare](https://insertchat.com/industries/healthcare): Answer the phone while your team is with patients.