# AI Receptionist for Architecture Firms

Source: https://insertchat.com/industries/architects

> Qualify project inquiries by type, site, budget, and timeline, and book consultations while you’re on site.

An AI receptionist for architecture firms answers project inquiries while your team is on site or in design reviews, using your project types, service area, fee approach, and process. InsertChat’s assistant asks about the site, scope, budget, and timeline, books consultations, and leaves design advice, code questions, and fee proposals to an architect.

## Turn a portfolio-page chat into a qualified consultation

Example workflow: Website chat. Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions. This is not a customer testimonial or measured result.

A homeowner opens your website chat on a Saturday afternoon after browsing your portfolio.

> We want to add a second story to our 1950s ranch house. Do you do residential additions, and what would it cost to design?

## Answer from your process

Confirm you take residential additions in their town, and explain your phases and how fees are set, from the process page you published.

## Qualify the project

Ask for the address, the size and age of the house, the construction budget range, the target start, and whether a builder is involved.

## Book the first meeting

Offer open consultation times, at your studio or by video link, and book one with the project brief in the calendar event.

## Your team sets the boundaries

Whether a second story is feasible, what zoning allows, and the design fee are an architect’s call. The assistant says so and books the conversation where that call gets made.

## What it handles for architecture firms

Handled by your assistant:

- New project inquiries, qualified by type, site, budget, and timeline
- Consultation bookings at your studio, by phone, or by video
- Your process, phases, and how you set fees, as you publish them
- Project types and locations you take on, from your portfolio
- Calls from product reps and consultants, logged for the right person

Sent straight to your team:

- Contractors with a question that is holding up work on an active site
- Permit or inspection deadlines within days
- Clients on active projects asking about changes or costs
- Requests for a fee proposal or contract terms
- Complaints and disputes

## What it asks and what it needs to know

Details it collects:

- Name, contact details, and project address
- Project type, such as a new home, addition, renovation, or commercial space
- Site details, such as lot size or the existing building’s size
- Construction budget range
- Target start and completion dates
- Whether a contractor or builder is involved
- How they found your firm

What to add to its knowledge:

- Project types, sizes, and locations you take on
- Your phases, from feasibility to construction administration
- How you set fees and any minimum project size
- Portfolio pages and project descriptions
- Who on the team leads which project types
- Studio address, hours, and site visit policy

## Can an AI receptionist qualify architecture projects?

Yes. It asks the questions you’d ask on a first call: what kind of project, where, how big, what budget, and when. The answers are saved to the contact with the full conversation, so your first meetings go to projects that fit your firm. Projects below your minimum can be referred out politely, using the wording you write.

## Will it tell clients what their project will cost?

Only the fee information you publish, such as how your fees work or a minimum design fee. Construction costs and fee proposals depend on scope, so the assistant books a consultation instead of guessing and flags requests for a proposal for an architect.

## How much does an AI receptionist for architects cost?

Pro costs $98 a month and covers one phone number, monthly credits, three team seats, and three AI assistants. Calls use credits by the whole minute. New customers can try Pro free for 7 days with 500 credits, enough to test your intake questions on real calls and chats; a card is required at checkout.

## Can it add a chat to our portfolio website?

Yes. Paste the embed code into your site, or install the WordPress plugin, and visitors browsing your projects can ask questions and book a consultation in the same window. The assistant answers from the pages you add to its knowledge, including project descriptions.

## What happens when a contractor calls about an active job?

The assistant records the project, the question, and how soon an answer is needed, then marks it for the project architect. It doesn’t interpret drawings or approve changes. If the issue stops work on site, your instructions can treat it as urgent, so an email alert goes out right away.

## Can it book site visits as well as studio meetings?

Yes. Booking settings cover the appointment length, from 15 minutes to two hours, buffer time before and after, and minimum notice, so a site visit isn’t booked an hour before you can get there. Booked clients get reminders by text or email three days and one day before.

## Can it answer the phone while I’m on site?

Yes. Calls ring your studio first, and the assistant answers when nobody picks up within 5 to 60 seconds. You can also let it answer every call on site days, then switch back to after-hours answering when you’re at your desk.

## Related features

- [Website chat](https://insertchat.com/product/website)
- [Lead capture](https://insertchat.com/product/lead-capture)
- [Scheduling](https://insertchat.com/product/scheduling)

## Broader industry

- [Professional services](https://insertchat.com/industries/professional-services): Give every new inquiry a clear next step.
