# AI Chatbots & Front Desks for Agencies

Source: https://insertchat.com/industries/agencies

> Build each assistant around the client’s identity, content, and workflow. Give your team a repeatable way to test and support the experience.

## Build a branded assistant for a client website

Example workflow: Client setup. Illustrative scenario. Answers depend on your sources; actions depend on your connected tools and permissions. This is not a customer testimonial or measured result.

A client wants a branded assistant for their existing website.

> Can you add an assistant to our website that sounds like us and knows our services?

## Set the client’s identity

Configure the assistant’s name, logo, colors, and tone. Choose a plan with the domain options the client needs.

## Add the client’s knowledge

Use their website, documents, and FAQs. Test common customer questions and fill information gaps before installation.

## Install and support it

Add the website embed, configure team access, and agree on how conversations and handoffs will be managed.

## Your team sets the boundaries

Review source quality, team access, and each assistant’s tools before making it available to visitors.

## Can I customize an assistant for each client?

Configure each assistant’s name, logo, colors, tone, and knowledge around the client’s business. Test its answers and handoff before installing it. Your plan determines assistant, team, source, and domain limits.

## Which plan should an agency choose?

Compare the number of assistants, team seats, knowledge sources, and credits your client work needs. Growth, Scale, and Enterprise include custom-domain and API options. Scale and Enterprise add analytics and reports. Confirm the limits against your intended rollout.

## Related features

- [Website chat](https://insertchat.com/product/website)
- [Knowledge & answers](https://insertchat.com/product/knowledge)
- [Actions & approvals](https://insertchat.com/product/automations)