# Best AI Receptionist for Medical Practices 2026

Source: https://insertchat.com/best/best-ai-receptionist-for-medical-practices

> The best AI receptionists and answering services for medical and dental practices in 2026, compared on BAAs, EHR booking, and price. Our pick: InsertChat.

Our pick for the best AI receptionist for a medical practice in 2026 is InsertChat. It answers patient calls and messages about hours, locations, accepted insurance, and new-patient steps, books appointments, and routes clinical questions to your staff. Practices that handle protected health information use Enterprise, from $998 a month, with a signed BAA.

**Disclosure:** We make InsertChat, and we rank it first. Our case for it uses product facts you can check on our pricing and product pages. Every other pick’s prices, metering, channels, and limits come from that vendor’s own public pages, linked next to each fact with the date we read them. Competitor details last checked on October 13, 2026.

## Our picks at a glance

1. [InsertChat](https://insertchat.com/best/best-ai-receptionist-for-medical-practices#pick-insertchat): Best AI receptionist for medical practices
2. [Weave](https://insertchat.com/best/best-ai-receptionist-for-medical-practices#pick-weave): Best for dental practices
3. [DeepCura](https://insertchat.com/best/best-ai-receptionist-for-medical-practices#pick-deepcura): Best for EHR-connected clinics
4. [Freed Front Desk](https://insertchat.com/best/best-ai-receptionist-for-medical-practices#pick-freed-front-desk): Best for overflow and after-hours patient calls
5. [MAP Communications](https://insertchat.com/best/best-ai-receptionist-for-medical-practices#pick-map-communications): Best for 24/7 human answering with HIPAA listed
6. [Abby Connect](https://insertchat.com/best/best-ai-receptionist-for-medical-practices#pick-abby-connect): Best people-and-AI mix for practices
7. [AnswerConnect](https://insertchat.com/best/best-ai-receptionist-for-medical-practices#pick-answerconnect): Best for 24/7 people with a HIPAA add-on
8. [Upfirst](https://insertchat.com/best/best-ai-receptionist-for-medical-practices#pick-upfirst): Best low-volume AI with a BAA option
9. [Newo.ai](https://insertchat.com/best/best-ai-receptionist-for-medical-practices#pick-newo-ai): Best for Open Dental and Dentrix offices

## Compare the AI receptionists for medical practices side by side

| Pick | Best for | Starting price | Channels | Checked |
| --- | --- | --- | --- | --- |
| 1. InsertChat | Best AI receptionist for medical practices | Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats | Website chat, phone, email, SMS, and WhatsApp in one shared inbox | [Our pricing](https://insertchat.com/pricing) |
| 2. Weave | Best for dental practices | Plans start from $199 a month; the AI Receptionist’s own price is not published | Calls, texts, and website chats, answered around the clock | October 13, 2026 ([source](https://www.getweave.com/pricing/)) |
| 3. DeepCura | Best for EHR-connected clinics | $129 a month per provider seat (seats 1–2), or $999 a year per seat | Phone, with a free number included; texts intake forms and payment links to callers during the call | October 13, 2026 ([source](https://www.deepcura.com/pricing)) |
| 4. Freed Front Desk | Best for overflow and after-hours patient calls | $149 a month per block of 250 calls | Phone calls, summarized in its inbox, with two-way SMS built in | October 13, 2026 ([source](https://www.getfreed.ai/front-desk)) |
| 5. MAP Communications | Best for 24/7 human answering with HIPAA listed | $49 per month with no minutes included, then $1.37 per minute | Phone answering with a toll-free number and free message delivery | October 13, 2026 ([source](https://www.mapcommunications.com/pricing/)) |
| 6. Abby Connect | Best people-and-AI mix for practices | $165 per month for 50 Abby Minutes, with no setup fee | Phone answering by people or AI; follow-up calls and texts from the AbbyGO app | October 13, 2026 ([source](https://www.abby.com/pricing/)) |
| 7. AnswerConnect | Best for 24/7 people with a HIPAA add-on | $350 per month for 200 minutes plus a $49.99 setup fee; Growth is $395 for 300 minutes with no setup fee | Phone answering, plus live chat staffed by people on Growth and Standard; notifications by app, SMS, and email | October 13, 2026 ([source](https://assets.answerconnect.com/answerconnect/us/pdf/AnswerConnectUS_Pricing.pdf)) |
| 8. Upfirst | Best low-volume AI with a BAA option | $24.95 a month for 30 calls ($20 billed annually), with a 14-day free trial | Phone calls, with texts sent during calls and call summaries by text or email | October 13, 2026 ([source](https://upfirst.ai/pricing)) |
| 9. Newo.ai | Best for Open Dental and Dentrix offices | $0 to start with 50 free units, then $1.75 per unit; AI Receptionist $299 for 200 units, then $1.50 per unit | Inbound voice, web chat, and social messaging on every plan; outbound voice on request | October 13, 2026 ([source](https://newo.ai/pricing)) |

Prices are in USD as each vendor lists them. Vendors change plans, so confirm current terms with the linked source before you buy.

## 1. InsertChat

**Best for:** Best AI receptionist for medical practices

Front desks miss the most calls at opening time, at lunch, and after hours. InsertChat answers those calls and your website chat from your practice information, collects new-patient details, offers or records appointment requests, and sends clinical questions to your staff. Pro is $98 a month for use without patient health information; Enterprise, from $998 a month, can sign a Business Associate Agreement.

**Why it’s our pick:**

- Answers hours, locations, parking, accepted insurance plans, and new-patient questions from the information you add.
- Routes symptoms, medication questions, and anything clinical to your staff, and tells a caller to call 911 when you add that instruction.
- Follows each patient’s language, with 58 business languages to choose from.
- Enterprise includes 100 AI assistants, so each office or provider can have its own hours and knowledge.

**Watch out for:**

- Protected health information needs Enterprise, from $998 a month, with a signed Business Associate Agreement (BAA).
- It doesn’t connect to EHR or practice management software; appointments go into Google Calendar, Outlook, Calendly, Cal.com, or the built-in calendar.
- It doesn’t transfer live calls. Your phone can ring first for 5 to 60 seconds; after that, the AI answers and flags anyone who needs a person, with the details attached.

**Key facts:**

- Entry price: Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats ([details](https://insertchat.com/pricing))
- Pricing model: Pro, Growth, Scale, and Enterprise plans with monthly AI credits included. Annual billing costs ten monthly payments, paid upfront. ([details](https://insertchat.com/pricing))
- What is metered: AI credits from one monthly allowance. Use depends on the model, conversation length, knowledge processing, and tools; calls round up to whole minutes. ([details](https://insertchat.com/pricing#channel-costs))
- Channels: Website chat, phone, email, SMS, and WhatsApp in one shared inbox ([details](https://insertchat.com/product/inbox))
- Human handoff: Your own team takes over in the shared inbox with the full conversation, on every plan ([details](https://insertchat.com/product/inbox))
- Booking: Books into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, automatically or after your team’s approval ([details](https://insertchat.com/product/scheduling))
- Notable limits: Additional phone numbers, SMS, WhatsApp, and other connected services can carry their own charges; analytics and reports start on Scale ([details](https://insertchat.com/pricing#channel-costs))

InsertChat facts come from our [pricing](https://insertchat.com/pricing) and [product](https://insertchat.com/product) pages.

## 2. Weave

**Best for:** Best for dental practices

Weave pairs its AI Receptionist with phones, texting, reminders, online scheduling, and payments, and books directly into qualified dental practice management systems.

**Pick it if:**

- You run a dental practice on a qualified practice management system and want the AI to book and reschedule directly into it.
- You want phones, two-way texting, reminders, online scheduling, forms, and text-to-pay from one vendor.
- You want calls, texts, and website chats answered, with a summary when the AI hands off.

**Watch out for:**

- The AI Receptionist’s own price isn’t published.
- Outside qualified dental systems, it captures requests for staff to schedule.

**Key facts:**

- Entry price: Plans start from $199 a month; the AI Receptionist’s own price is not published ([source](https://www.getweave.com/pricing/))
- Pricing model: Pro, Elite, and Ultimate platform plans, quoted on request, starting from $199 a month ([source](https://www.getweave.com/pricing/))
- What is metered: Platform plans; the pricing page lists no AI Receptionist usage rate ([source](https://www.getweave.com/pricing/))
- Channels: Calls, texts, and website chats, answered around the clock ([source](https://www.getweave.com/ai-receptionist/))
- Human handoff: Routes the call or message to your team with a conversation summary when unsure ([source](https://www.getweave.com/ai-receptionist/))
- Booking: Books directly for qualified dental practice management systems; otherwise captures requests for staff to schedule ([source](https://www.getweave.com/ai-receptionist/))
- Notable limits: Direct booking is for qualified dental systems only; real-time language switching is listed as coming soon ([source](https://www.getweave.com/ai-receptionist/))

Checked on October 13, 2026 from [Weave’s public pricing page](https://www.getweave.com/pricing/).

## 3. DeepCura

**Best for:** Best for EHR-connected clinics

DeepCura’s per-provider seat bundles an AI receptionist with a scribe, intake, and coding, and its calendar mirrors your EHR’s schedule every 15 minutes.

**Pick it if:**

- You want one per-provider price that bundles the AI receptionist with a scribe, intake, coding, and free EHR integration.
- You run an EHR DeepCura names on its pricing page, such as Epic, athenahealth, eClinicalWorks, AdvancedMD, or Practice Fusion.
- You want callers warm-transferred to your staff during the call.

**Watch out for:**

- Every user of the AI needs their own seat.
- The credits a call uses aren’t stated.

**Key facts:**

- Entry price: $129 a month per provider seat (seats 1–2), or $999 a year per seat ([source](https://www.deepcura.com/pricing))
- Pricing model: Per provider seat: $129 a month, or $999 a year billed annually; volume discounts apply to monthly plans ([source](https://www.deepcura.com/pricing))
- What is metered: 1,000 monthly credits per seat, shared across its AI agents; the credits a call uses are not stated ([source](https://www.deepcura.com/pricing))
- Channels: Phone, with a free number included; texts intake forms and payment links to callers during the call ([source](https://www.deepcura.com/))
- Human handoff: Warm-transfers calls to a person with a whisper only your staff hears, or takes a message ([source](https://www.deepcura.com/))
- Booking: Books, checks, and cancels in its own calendar, which mirrors your EHR’s schedule every 15 minutes ([source](https://www.deepcura.com/))
- Notable limits: Every user of the AI needs their own seat; doubling credits to 2,000 is a $59 monthly add-on; lists HIPAA and PIPEDA compliance with each seat ([source](https://www.deepcura.com/pricing))

Checked on October 13, 2026 from [DeepCura’s public pricing page](https://www.deepcura.com/pricing).

## 4. Freed Front Desk

**Best for:** Best for overflow and after-hours patient calls

Freed Front Desk covers a single-site practice’s overflow and after-hours calls in blocks of calls, with an inbox, two-way texting, and spam calls left off the bill.

**Pick it if:**

- You run a single-site practice and want overflow and after-hours calls covered at a published $149 a month per 250 calls.
- You want spam calls and empty calls kept off the bill.
- You want calls held in each patient’s preferred language, which Freed lists.

**Watch out for:**

- It captures requests for staff rather than booking directly.
- The plan is labeled beta, and the overage rate isn’t stated.

**Key facts:**

- Entry price: $149 a month per block of 250 calls ([source](https://www.getfreed.ai/front-desk))
- Pricing model: Front Desk Starter (beta): $149 a month per block of 250 calls ([source](https://www.getfreed.ai/front-desk))
- What is metered: Calls; spam and calls with no one on the line are not billed ([source](https://www.getfreed.ai/front-desk))
- Channels: Phone calls, summarized in its inbox, with two-way SMS built in ([source](https://www.getfreed.ai/front-desk))
- Human handoff: Warm transfer to your team during business hours, with escalation rules ([source](https://www.getfreed.ai/front-desk))
- Booking: Captures new-patient details, visit reasons, refills, and referrals for your staff; direct calendar or EHR booking is not stated ([source](https://www.getfreed.ai/front-desk))
- Notable limits: Described as ideal for single-site practices with one or two phone numbers; the overage rate is not stated ([source](https://www.getfreed.ai/front-desk))

Checked on October 13, 2026 from [Freed’s Front Desk page](https://www.getfreed.ai/front-desk).

## 5. MAP Communications

**Best for:** Best for 24/7 human answering with HIPAA listed

MAP Communications lists HIPAA compliance on every plan, with people answering around the clock in English and Spanish, for practices that want a person on after-hours calls.

**Pick it if:**

- You want people answering around the clock, with English and Spanish fluency on every plan.
- You need the HIPAA, PCI-DSS, HITRUST, and SOC 2 assurances MAP lists on its plans.
- Your call volume is high and overage near $1.28 per minute fits your budget.

**Watch out for:**

- Calls only, with message delivery.
- Setup fees and billing increments aren’t listed.

**Key facts:**

- Entry price: $49 per month with no minutes included, then $1.37 per minute ([source](https://www.mapcommunications.com/pricing/))
- Pricing model: Pay As You Go ($49), Business ($179 for 125 minutes), Enterprise ($339 for 250), and Premium ($649 for 500) ([source](https://www.mapcommunications.com/pricing/))
- What is metered: Minutes; extra minutes cost $1.37 on Pay As You Go and $1.30 to $1.28 on other plans ([source](https://www.mapcommunications.com/pricing/))
- Channels: Phone answering with a toll-free number and free message delivery ([source](https://www.mapcommunications.com/pricing/))
- Human handoff: Human service: virtual receptionists answer, with 24/7 coverage on every plan ([source](https://www.mapcommunications.com/pricing/))
- Notable limits: No long-term contracts; setup fees and billing increments are not listed; every plan lists HIPAA compliance plus PCI-DSS, HITRUST, and SOC 2 certification ([source](https://www.mapcommunications.com/pricing/))

Checked on October 13, 2026 from [MAP Communications’s public pricing page](https://www.mapcommunications.com/pricing/). [Compare InsertChat vs MAP Communications](https://insertchat.com/alternatives/map-communications).

## 6. Abby Connect

**Best for:** Best people-and-AI mix for practices

Abby Connect sends sensitive patient calls to US-based receptionists, with HIPAA compliance options on human answering, and routine calls to its AI at half the minute cost.

**Pick it if:**

- You want trained US-based receptionists on the calls that need a personal touch, with AI on the rest.
- You want to set the human and AI mix by call type and change it month to month.
- You need HIPAA compliance options, which Abby offers on human answering.

**Watch out for:**

- HIPAA compliance options cover human answering only.
- The Starter plan includes 50 Abby Minutes.

**Key facts:**

- Entry price: $165 per month for 50 Abby Minutes, with no setup fee ([source](https://www.abby.com/pricing/))
- Pricing model: Starter $165 (50 Abby Minutes), Essential $329 (100), Professional $599 (200), Growth $1,380 (500), and custom Enterprise plans ([source](https://www.abby.com/pricing/))
- What is metered: Abby Minutes: one per minute of human answering, half per minute of AI answering ([source](https://www.abby.com/pricing/))
- Channels: Phone answering by people or AI; follow-up calls and texts from the AbbyGO app ([source](https://www.abby.com/pricing/))
- Human handoff: US-based receptionists and an AI receptionist; each call goes to a person or the AI based on call type ([source](https://www.abby.com/pricing/))
- Notable limits: Overage is billed at the plan’s Abby Minute rate; HIPAA compliance options are for human answering only ([source](https://www.abby.com/pricing/))

Checked on October 13, 2026 from [Abby Connect’s public pricing page](https://www.abby.com/pricing/). [Compare InsertChat vs Abby Connect](https://insertchat.com/alternatives/abby-connect).

## 7. AnswerConnect

**Best for:** Best for 24/7 people with a HIPAA add-on

AnswerConnect staffs people around the clock and sells HIPAA compliance, transcriptions, and Spanish answering as add-ons.

**Pick it if:**

- You want every caller to reach a person, day or night: AnswerConnect’s guide says it uses no AI agents.
- Callers need live transfers, on-call routing, or complex call flows handled by a receptionist.
- You want people on your website chat as well, which AnswerConnect includes on Growth and Standard.

**Watch out for:**

- Each interaction rounds up to a whole minute.
- Add-ons raise the monthly price.

**Key facts:**

- Entry price: $350 per month for 200 minutes plus a $49.99 setup fee; Growth is $395 for 300 minutes with no setup fee ([source](https://assets.answerconnect.com/answerconnect/us/pdf/AnswerConnectUS_Pricing.pdf))
- Pricing model: Monthly plans by receptionist minutes: Entry $350 for 200, Growth $395 for 300, Standard $575 for 400, and larger plans up to 100,000 minutes ([source](https://assets.answerconnect.com/answerconnect/us/pdf/AnswerConnectUS_Pricing.pdf))
- What is metered: Receptionist minutes, rounded up and billed in 1-minute increments; the first 30 interactions under 30 seconds each billing cycle are free ([source](https://assets.answerconnect.com/answerconnect/us/pdf/AnswerConnectUS_Pricing.pdf))
- Channels: Phone answering, plus live chat staffed by people on Growth and Standard; notifications by app, SMS, and email ([source](https://assets.answerconnect.com/answerconnect/us/pdf/AnswerConnectUS_Pricing.pdf))
- Human handoff: Human service: the guide says it uses no AI agents; receptionists transfer calls using your call flows ([source](https://assets.answerconnect.com/answerconnect/us/pdf/AnswerConnectUS_Pricing.pdf))
- Booking: Appointments booked into your calendar with its free scheduling software ([source](https://assets.answerconnect.com/answerconnect/us/pdf/AnswerConnectUS_Pricing.pdf))
- Notable limits: Extra minutes cost $2.50 on Entry and $1.85 on Growth and Standard; transcriptions, HIPAA compliance, Spanish answering, and live operator relay are add-ons from $30 to $40 a month ([source](https://assets.answerconnect.com/answerconnect/us/pdf/AnswerConnectUS_Pricing.pdf))

Checked on October 13, 2026 from [AnswerConnect’s published US pricing guide (PDF)](https://assets.answerconnect.com/answerconnect/us/pdf/AnswerConnectUS_Pricing.pdf). [Compare InsertChat vs AnswerConnect](https://insertchat.com/alternatives/answerconnect).

## 8. Upfirst

**Best for:** Best low-volume AI with a BAA option

Upfirst sells AI phone answering in small call bundles and offers a BAA on its Custom plan.

**Pick it if:**

- You get few calls and want a $24.95 entry price for 30 calls.
- You want live, warm call transfers, which Upfirst lists on every plan.
- You need a BAA and can use Upfirst’s Custom plan, where it is offered.

**Watch out for:**

- The BAA is offered only on its Custom plan.
- Voice only, with texting during calls.

**Key facts:**

- Entry price: $24.95 a month for 30 calls ($20 billed annually), with a 14-day free trial ([source](https://upfirst.ai/pricing))
- Pricing model: Starter, Premium, Pro, and Scale plans by included calls; annual billing saves 20% ([source](https://upfirst.ai/pricing))
- What is metered: Calls (30 to 600 a month), with extra calls from $1.50 down to $0.70; spam and calls under 15 seconds are not billed ([source](https://upfirst.ai/pricing))
- Channels: Phone calls, with texts sent during calls and call summaries by text or email ([source](https://upfirst.ai/pricing))
- Human handoff: Live, warm call transfers to you or your team on every plan ([source](https://upfirst.ai/pricing))
- Booking: Books into Google, Outlook, Clio, Acuity, Calendly, Square, and more ([source](https://upfirst.ai/pricing))
- Notable limits: Each additional AI agent is $9.95 a month; a BAA is offered only on the Custom plan ([source](https://upfirst.ai/pricing))

Checked on October 13, 2026 from [Upfirst’s public pricing page](https://upfirst.ai/pricing). [Compare InsertChat vs Upfirst](https://insertchat.com/alternatives/upfirst).

## 9. Newo.ai

**Best for:** Best for Open Dental and Dentrix offices

Newo.ai works in tools such as Open Dental and Dentrix and bills calls and texts in shared units, with a pay-as-you-go start.

**Pick it if:**

- You want to start without a monthly fee: Pay As You Go includes 50 free units once, then $1.75 per unit.
- Most of your calls are short: one unit covers a call of 30 seconds to 3 minutes, and spam and immediate hang-ups cost nothing.
- You want social messaging handled by the same agent, which Newo lists on every plan.

**Watch out for:**

- Each plan covers one agent at one location.
- Longer calls bill in 3-minute increments.

**Key facts:**

- Entry price: $0 to start with 50 free units, then $1.75 per unit; AI Receptionist $299 for 200 units, then $1.50 per unit ([source](https://newo.ai/pricing))
- Pricing model: Pay As You Go from $0, AI Receptionist at $299 per month, and custom Enterprise ([source](https://newo.ai/pricing))
- What is metered: Units shared by voice and text: 1 unit per call of 30 seconds to 3 minutes, longer calls in 3-minute increments, 0.5 units per 15 agent messages ([source](https://newo.ai/pricing))
- Channels: Inbound voice, web chat, and social messaging on every plan; outbound voice on request ([source](https://newo.ai/pricing))
- Booking: Books and updates records in connected tools such as Calendly, Square, Housecall Pro, ServiceM8, Open Dental, and Dentrix ([source](https://newo.ai/))
- Notable limits: One agent at one location per plan; unused units don’t roll over; white label is Enterprise-only ([source](https://newo.ai/pricing))

Checked on October 13, 2026 from [Newo.ai’s public pricing page](https://newo.ai/pricing). [Compare InsertChat vs Newo.ai](https://insertchat.com/alternatives/newo-ai).

## How we evaluated

We read the pages that rank for “best ai receptionist for medical practices”, kept the products a small business can actually buy, and read each vendor’s own pricing and product pages, most recently on October 13, 2026. We don’t give star ratings or scores, and we didn’t buy every plan: these are documented facts, not hands-on test results. Anything a vendor doesn’t publish is left out rather than guessed. InsertChat is first because we build it for this job; the others are ordered by how well they fit the buyer this page is for.

- **BAA and patient data.** Whether the vendor signs a Business Associate Agreement, on which plan, and what it covers.
- **Scheduling.** Booking directly into your EHR or practice software, a separate calendar, or requests for staff.
- **Clinical boundaries.** How symptoms and medication questions reach clinical staff, and how emergencies are handled.
- **New-patient intake.** Contact details, reason for visit, insurance, and referral collected before the first visit.
- **Languages.** Whether patients are answered in their own language, and at what cost.
- **Cost per provider or call.** Per-provider seats, call blocks, minutes, or credits at your practice’s call volume.

## How to choose an AI receptionist for a medical practice

A medical practice needs an AI receptionist that handles the routine calls (hours, directions, insurance, scheduling) and never pretends to be clinical. Settle patient-data compliance first, then compare how each option books and what it costs.

### Settle the BAA before the demo

If the receptionist will hear symptoms, visit reasons, or insurance details, that’s protected health information, and you need a signed BAA on the plan you buy. InsertChat signs one on Enterprise; Upfirst lists one on its Custom plan. Ask each vendor what its BAA covers, including transcripts.

### Decide where appointments go

Direct booking into your EHR or practice software saves staff time; Weave lists it for qualified dental systems, and DeepCura mirrors your EHR schedule. A separate calendar or a request queue works when your scheduling rules are complex.

### Write the clinical line

Tell the receptionist which questions it may answer and which go to a nurse or provider: symptoms, medications, results, and anything urgent. Add the exact words for emergencies, such as calling 911.

### Plan new-patient intake

List what you need from a new patient: name, contact details, reason for visit, insurance carrier, and referral. Collect only what your BAA status allows.

### Test after hours and in every language

Call at 7 p.m. and on a Saturday, and call in each language your patients use. Listen for whether the receptionist books, records a request, or only takes a message.

## What is the best AI receptionist for a medical practice?

We rank InsertChat first, and we make it: it answers patient calls and website chat about hours, locations, insurance, and new-patient steps, books appointments, and routes clinical questions to your staff. Practices that handle protected health information use Enterprise, from $998 a month, with a signed BAA. Dental offices on a qualified system can also look at Weave.

## Is InsertChat HIPAA compliant?

InsertChat Enterprise, from $998 a month, can sign a Business Associate Agreement for practices that handle protected health information. We don’t claim a HIPAA certification. On other plans, keep patient health information out of the assistant’s knowledge, conversations, and connected workflows.

## Can an AI receptionist book into my EHR?

Some can: DeepCura mirrors your EHR’s schedule, and Weave books directly for qualified dental practice management systems. InsertChat books into Google Calendar, Outlook, Calendly, Cal.com, or its built-in calendar, or records the request for your staff; it doesn’t connect to EHRs.

## How does an AI receptionist handle urgent patient calls?

Within the rules you write. InsertChat routes symptoms and clinical questions to your staff, flags urgent calls right away, and tells a caller to call 911 when you add that instruction. It doesn’t transfer live calls, so keep your on-call process for after-hours emergencies.

## How much does an AI receptionist for a doctor’s office cost?

Pricing on this list ranges from per-provider seats (DeepCura) and call blocks (Freed) to receptionist minutes (MAP, AnswerConnect) and platform plans (Weave). InsertChat Pro is $98 a month without patient health information, and Enterprise, which can sign a BAA, starts at $998 a month.

## Keep researching

- [Medical practices](https://insertchat.com/industries/healthcare): Patient calls, new-patient intake, and the BAA on Enterprise.
- [Dental offices](https://insertchat.com/industries/dental): Appointment requests and new-patient questions.
- [Chiropractic](https://insertchat.com/industries/chiropractic): Booking and intake for chiropractic offices.
- [Bilingual answering](https://insertchat.com/product/bilingual): Patients answered in their own language.
- [Scheduling](https://insertchat.com/product/scheduling): Appointment lengths, buffers, approvals, and reminders.
- [AI receptionist](https://insertchat.com/product/phone): Routing, voices, and call records.

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