# Newo.ai Alternative: Newo.ai vs InsertChat Pricing Source: https://insertchat.com/alternatives/newo-ai > AI receptionist billed in shared voice and text units: pay as you go, or $299 a month for 200 units, one location per plan. InsertChat is a Newo.ai alternative for businesses that want one plan across several locations and channels. Newo bills voice and text in units: $299 per month for 200 units, then $1.50 each, and each plan covers one agent at one location. InsertChat answers calls, website chat, email, SMS, and WhatsApp from $98 per month, with 3 AI assistants. Competitor details checked on October 13, 2026 from [Newo.ai’s public pricing page](https://newo.ai/pricing). Prices are in USD as listed; vendors change plans, so confirm current terms with each linked source. ## Our verdict on InsertChat vs Newo.ai ### Choose InsertChat if - You run more than one location: Pro includes 3 AI assistants, while a Newo plan covers one agent at one location. - You want email and WhatsApp answered with your calls and website chat, in one shared inbox your team works from. - You want calls metered by the minute: InsertChat rounds each call up to a whole minute, where Newo bills longer calls in 3-minute increments. - You want white label below Enterprise: your logo is on every plan, and a custom domain and branded email start on Growth. - You want answers from documents, questions and answers, audio and video files, and product information as well as your website. ### Stay with Newo.ai if - You want to start without a monthly fee: Pay As You Go includes 50 free units once, then $1.75 per unit. - Most of your calls are short: one unit covers a call of 30 seconds to 3 minutes, and spam and immediate hang-ups cost nothing. - You want social messaging handled by the same agent, which Newo lists on every plan. - You use Open Dental, Dentrix, ServiceM8, or Housecall Pro and want the agent working in it. New customers can try Pro free for 7 days with 500 credits. A card is required at checkout, and the Pro plan starts when the trial ends unless you cancel first. ## InsertChat vs Newo.ai at a glance | Compared | InsertChat | Newo.ai | | --- | --- | --- | | Pricing model | Pro, Growth, Scale, and Enterprise plans with monthly AI credits included. Annual billing costs ten monthly payments, paid upfront. ([details](https://insertchat.com/pricing)) | Pay As You Go from $0, AI Receptionist at $299 per month, and custom Enterprise ([source](https://newo.ai/pricing)) | | What is metered | AI credits from one monthly allowance. Use depends on the model, conversation length, knowledge processing, and tools; calls round up to whole minutes. ([details](https://insertchat.com/pricing#channel-costs)) | Units shared by voice and text: 1 unit per call of 30 seconds to 3 minutes, longer calls in 3-minute increments, 0.5 units per 15 agent messages ([source](https://newo.ai/pricing)) | | Channels | Website chat, phone, email, SMS, and WhatsApp in one shared inbox ([details](https://insertchat.com/product/inbox)) | Inbound voice, web chat, and social messaging on every plan; outbound voice on request ([source](https://newo.ai/pricing)) | | Human handoff | Your own team takes over in the shared inbox with the full conversation, on every plan ([details](https://insertchat.com/product/inbox)) | Not verified | | Knowledge sources | Website URLs, documents, questions and answers, audio and video files, and product information (1,000 sources on Pro) ([details](https://insertchat.com/product/knowledge)) | Builds the agent from your website ([source](https://newo.ai/)) | | Booking | Books into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, automatically or after your team’s approval ([details](https://insertchat.com/product/scheduling)) | Books and updates records in connected tools such as Calendly, Square, Housecall Pro, ServiceM8, Open Dental, and Dentrix ([source](https://newo.ai/)) | | Entry price | Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats ([details](https://insertchat.com/pricing)) | $0 to start with 50 free units, then $1.75 per unit; AI Receptionist $299 for 200 units, then $1.50 per unit ([source](https://newo.ai/pricing)) | | Notable limits | Additional phone numbers, SMS, WhatsApp, and other connected services can carry their own charges; analytics and reports start on Scale ([details](https://insertchat.com/pricing#channel-costs)) | One agent at one location per plan; unused units don’t roll over; white label is Enterprise-only ([source](https://newo.ai/pricing)) | “Not verified” means our check did not confirm this detail. Ask the vendor before deciding. ## Switch from Newo.ai in a day Keep Newo.ai answering while you build and test InsertChat. When the answers sound right, point your call forwarding at InsertChat; you can change it back at any time. 1. **Add your knowledge.** Import the website pages, documents, and FAQs your Newo.ai setup answers from, then test the common questions. 2. **Set the voice and routing.** Pick a voice and greeting, and choose when the AI answers: always, after hours, or when your team doesn’t pick up. 3. **Test, then forward your number.** Place test calls. In the US and Canada, forward your existing number to InsertChat; elsewhere, use an InsertChat number. Porting is not offered. ## How does Newo.ai pricing work? Newo meters units shared by voice and text. A call of 30 seconds to 3 minutes is one unit, longer calls are billed in 3-minute increments, and a text session of up to 15 agent messages is half a unit. Pay As You Go starts at $0 with 50 free units, then $1.75 per unit; the AI Receptionist plan is $299 per month for 200 units, then $1.50 per unit. ## Is Newo.ai cheaper than InsertChat? It depends on how many conversations you have and how long they last. Newo’s AI Receptionist is $299 per month for 200 units. InsertChat Pro is $98 per month with 5,000 monthly AI credits; calls use credits by the whole minute, and connected services such as SMS and WhatsApp can add charges. Run your own numbers in the usage estimate on InsertChat’s pricing page. ## Can one plan cover several locations? Newo says a plan covers one agent at one location and cannot be split, and points multi-location businesses to Enterprise. InsertChat Pro includes 3 AI assistants, so each location can have its own hours, knowledge, and number. Each paid plan includes one number, and additional numbers are $10 per month. ## Does Newo.ai offer white label? Newo lists white label, Director Mode, and custom reporting as Enterprise add-ons. InsertChat shows your logo and assistant styling on every plan, and Growth and above add a custom domain and branded email for client assistants. ## Can I keep my business phone number if I switch to InsertChat? In the US and Canada, yes: keep your number and forward calls to InsertChat, for every call, missed calls, or after-hours calls. Elsewhere, use a local or toll-free InsertChat number where one is available. Number porting is not offered, so place a test call before routing customers to the assistant. ## Other comparisons - [InsertChat vs Smith.ai](https://insertchat.com/alternatives/smith-ai): AI receptionist billed per call, with a 25-call free plan and live-receptionist backup. - [InsertChat vs My AI Front Desk](https://insertchat.com/alternatives/my-ai-front-desk): AI receptionist with separate voice, chat, SMS, and email allowances on one $99 plan, plus overage credits. - [InsertChat vs Goodcall](https://insertchat.com/alternatives/goodcall): AI phone agent billed by unique callers, not minutes, from $79 a month. - [InsertChat vs Rosie](https://insertchat.com/alternatives/rosie): AI phone answering sold by the minute from $49, with a website chat widget on every plan. - [InsertChat vs Dialzara](https://insertchat.com/alternatives/dialzara): AI receptionist billed by the minute from $29, with an SMS agent and website chatbot on one knowledge base. - [InsertChat vs Upfirst](https://insertchat.com/alternatives/upfirst): AI phone answering sold by the call from $24.95, with warm transfers and calendar booking. - [InsertChat vs RingCentral AI Receptionist](https://insertchat.com/alternatives/ringcentral): AI receptionist for any phone system, $49 standalone or $39 on RingEX, with 100 minutes included. - [InsertChat vs Sophiie](https://insertchat.com/alternatives/sophiie): AI receptionist and office manager for trade businesses, with prices quoted on a demo call. - [InsertChat vs Ruby](https://insertchat.com/alternatives/ruby): Human receptionists and live chat agents, priced by minutes and by chats. - [InsertChat vs Chatbase](https://insertchat.com/alternatives/chatbase): AI agent builder metered by message credits, from $40 a month. - [InsertChat vs Tidio](https://insertchat.com/alternatives/tidio): Customer chat with the Lyro AI agent, priced by human and Lyro conversations. - [InsertChat vs Intercom Fin](https://insertchat.com/alternatives/intercom-fin): AI agent priced at $0.99 per outcome, alongside Intercom’s per-seat plans. - [InsertChat vs AnswerConnect](https://insertchat.com/alternatives/answerconnect): Human receptionists around the clock, billed by whole minutes from $350 for 200, with live chat on Growth and Standard. - [InsertChat vs Abby Connect](https://insertchat.com/alternatives/abby-connect): US-based receptionists with an AI option, priced in Abby Minutes from $165 for 50; AI calls use half the minutes. - [InsertChat vs PATLive](https://insertchat.com/alternatives/patlive): Human-only US receptionists around the clock, from $49 pay-as-you-go, with live chat and outbound calls as separate plans. - [InsertChat vs Nexa](https://insertchat.com/alternatives/nexa): Live virtual receptionists on Nexa 100, 300, and 500 voice-minute plans, with prices given on request. - [InsertChat vs Moneypenny](https://insertchat.com/alternatives/moneypenny): People and AI call answering in the US, with minute plans from $165 and call plans from $69; voicenation.com now redirects here. - [InsertChat vs Davinci Virtual](https://insertchat.com/alternatives/davinci-virtual): Live receptionist plans from $129 for 50 minutes, billed by the second, with scheduling on Premium plans. - [InsertChat vs Posh](https://insertchat.com/alternatives/posh): Live receptionists billed by the minute, from $65 a month with no minutes included to $1,900 for 1,000. - [InsertChat vs MAP Communications](https://insertchat.com/alternatives/map-communications): Answering service with 24/7 coverage on every plan, from $49 pay-as-you-go to $649 for 500 minutes. - [InsertChat vs Vapi](https://insertchat.com/alternatives/vapi): Developer voice AI platform: $0.05 per minute for hosting, plus models and carrier fees at provider cost. - [InsertChat vs Retell AI](https://insertchat.com/alternatives/retell-ai): Pay-as-you-go voice and chat agent platform, from $0.07 to $0.31 per minute depending on the model and voice. - [InsertChat vs Bland AI](https://insertchat.com/alternatives/bland-ai): Voice agent platform with all-in per-minute rates: $0.14 on Start, or $0.12 on Build with a $299 monthly fee. - [InsertChat vs Voiceflow](https://insertchat.com/alternatives/voiceflow): Platform for building voice and chat agents, billed in usage credits, with business pricing on request. - [InsertChat vs ElevenLabs Agents](https://insertchat.com/alternatives/elevenlabs-agents): Voice agent plans with included call minutes, $0.08 per extra minute, and LLM usage billed on top. - [InsertChat vs Slang.ai](https://insertchat.com/alternatives/slang-ai): AI phone assistant for restaurants, priced per location from $399, with OpenTable, SevenRooms, Yelp, and Resy integrations. - [InsertChat vs Trillet](https://insertchat.com/alternatives/trillet): Inbound AI receptionist at $49 for 150 minutes, from a voice platform that also sells white-label plans to agencies. - [InsertChat vs Quo Sona](https://insertchat.com/alternatives/quo-sona): AI agent in the Quo (formerly OpenPhone) phone system, billed per call: 10 calls a month included, then monthly credit tiers. - [InsertChat vs Dialpad AI Receptionist](https://insertchat.com/alternatives/dialpad): AI receptionist built on Dialpad AI Agents, priced by conversation from a pool of credits whose price is not published. - [InsertChat vs Nextiva AI Receptionist](https://insertchat.com/alternatives/nextiva): XBert AI receptionist for Nextiva plans: $99 a month for 100 resolutions across calls, texts, and chat, then $0.99 each. - [InsertChat vs Marlie AI](https://insertchat.com/alternatives/marlie-ai): AI answering service in minute plans from $49 for 250 minutes, with call transfer and document knowledge on higher tiers. - [InsertChat vs CallRail Voice Assist](https://insertchat.com/alternatives/callrail): AI voice agent from the CallRail call-tracking platform, from $95 a month plus Lead Tracking, then $1 per extra call. - [InsertChat vs Zendesk](https://insertchat.com/alternatives/zendesk): Helpdesk suite priced per agent, with AI agents billed per automated resolution. - [InsertChat vs Crisp](https://insertchat.com/alternatives/crisp): Customer messaging suite priced per workspace, with AI credits for automated conversations and a free plan. - [InsertChat vs LiveChat](https://insertchat.com/alternatives/livechat): Live chat sold as Text plans per user, with AI Agent resolutions included; ChatBot.com lists the same plans. - [InsertChat vs Freshchat](https://insertchat.com/alternatives/freshchat): Messaging helpdesk priced per agent, with Freddy AI Agent sessions sold in packs of 100. - [InsertChat vs Botpress](https://insertchat.com/alternatives/botpress): AI agent platform priced by conversations, with a free plan and AI usage included per conversation. - [InsertChat vs CustomGPT.ai](https://insertchat.com/alternatives/customgpt): Knowledge-based AI agent builder priced by monthly queries, with 10 agents on its entry plan. - [InsertChat vs SiteGPT](https://insertchat.com/alternatives/sitegpt): Website AI chatbot priced by plan and message volume, with WhatsApp and branding removal as add-ons. - [InsertChat vs Chatling](https://insertchat.com/alternatives/chatling): AI chatbot builder priced by monthly AI credits, with a free plan and branding removal on its top plan. - [InsertChat vs Gorgias](https://insertchat.com/alternatives/gorgias): Ecommerce helpdesk priced by monthly tickets, with an AI Agent billed per automated interaction.