# Goodcall Alternative: InsertChat vs Goodcall

Source: https://insertchat.com/alternatives/goodcall

> Compare InsertChat with Goodcall: pricing per unique customer vs monthly AI credits, voice-only vs five channels, and entry prices, with dated sources.

InsertChat is a Goodcall alternative for businesses that need more than phone answering. Goodcall is a voice AI agent priced per agent by unique customers: $79, $129, or $249 per month for 100, 250, or 500, then $0.50 each. InsertChat answers calls, website chat, email, SMS, and WhatsApp in one shared inbox from $98 per month.

Competitor details checked on September 27, 2026 from [Goodcall’s public pricing page](https://www.goodcall.com/pricing). Prices are in USD as listed; vendors change plans, so confirm current terms with each linked source.

## InsertChat vs Goodcall at a glance

| Compared | InsertChat | Goodcall |
| --- | --- | --- |
| Pricing model | Pro, Growth, Scale, and Enterprise plans with monthly AI credits included. Annual billing costs ten monthly payments, paid upfront. ([details](https://insertchat.com/pricing)) | $79, $129, or $249 per agent per month ([source](https://www.goodcall.com/pricing)) |
| What is metered | AI credits from one monthly allowance. Use depends on the model, conversation length, knowledge processing, and tools; calls round up to whole minutes. ([details](https://insertchat.com/pricing#channel-costs)) | Unique customers (100, 250, or 500 included, then $0.50 each); minutes are not metered ([source](https://www.goodcall.com/pricing)) |
| Channels | Website chat, phone, email, SMS, and WhatsApp in one shared inbox ([details](https://insertchat.com/product/inbox)) | Voice only ([source](https://www.goodcall.com/pricing)) |
| Human handoff | Your own team takes over in the shared inbox with the full conversation, on every plan ([details](https://insertchat.com/product/inbox)) | Not verified |
| Knowledge sources | Website URLs, documents, questions and answers, YouTube content, and product information (1,000 sources on Pro) ([details](https://insertchat.com/product/knowledge)) | Not verified |
| Booking | Google Calendar scheduling actions that run automatically or wait for your team’s approval ([details](https://insertchat.com/integration/google-calendar)) | Not verified |
| Entry price | Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats ([details](https://insertchat.com/pricing)) | $79 per agent per month for 100 unique customers ([source](https://www.goodcall.com/pricing)) |
| Notable limits | Additional phone numbers, SMS, WhatsApp, and other connected services can carry their own charges; analytics and reports start on Scale ([details](https://insertchat.com/pricing#channel-costs)) | Phone only; each agent is priced separately ([source](https://www.goodcall.com/pricing)) |

“Not verified” means our check did not confirm this detail. Ask the vendor before deciding.

## When Goodcall is the better fit

- You only need phone answering.
- Your customers call often or talk for a long time: Goodcall meters unique customers, not minutes.
- You can predict how many different customers call each month.

## When InsertChat fits

- You want website chat, email, SMS, and WhatsApp answered with your calls.
- You want several assistants on one plan: Pro includes 3.
- You want your team to take over conversations in a shared inbox.

## How is Goodcall priced compared with InsertChat?

Goodcall charges $79, $129, or $249 per agent per month for 100, 250, or 500 unique customers, then $0.50 per additional customer, and does not meter minutes. InsertChat Pro is $98 per month with 5,000 monthly AI credits and 3 assistants; calls use credits and round up to whole minutes.

## Does Goodcall handle website chat or text messages?

Goodcall’s pricing page lists voice only. InsertChat covers calls, website chat, email, SMS, and WhatsApp, so website and messaging conversations reach the same shared inbox as calls.

## Can I keep my business phone number if I switch to InsertChat?

InsertChat supports business numbers and call-forwarding options. Availability depends on your region and phone setup. Configure the number in your workspace and place a test call before routing customer calls to your assistant.

## Other comparisons

- [InsertChat vs Smith.ai](https://insertchat.com/alternatives/smith-ai): AI receptionist priced per call, with a free plan and human-agent backup.
- [InsertChat vs My AI Front Desk](https://insertchat.com/alternatives/my-ai-front-desk): AI receptionist with voice, SMS, chat, and email allowances in one monthly plan, plus overage.
- [InsertChat vs Rosie](https://insertchat.com/alternatives/rosie): AI phone answering sold in minute bundles, with a web texting add-on.
- [InsertChat vs Dialzara](https://insertchat.com/alternatives/dialzara): AI receptionist priced by minutes, with SMS and web chat sharing one knowledge base.
- [InsertChat vs Upfirst](https://insertchat.com/alternatives/upfirst): AI phone answering sold in call bundles, with texting during calls.
- [InsertChat vs Ruby](https://insertchat.com/alternatives/ruby): Human receptionists and live chat agents, priced by minutes and by chats.
- [InsertChat vs Chatbase](https://insertchat.com/alternatives/chatbase): AI chatbot builder priced by message credits, with a free plan.
- [InsertChat vs Tidio](https://insertchat.com/alternatives/tidio): Customer chat with the Lyro AI agent, priced by human and Lyro conversations.
- [InsertChat vs Intercom Fin](https://insertchat.com/alternatives/intercom-fin): AI agent priced at $0.99 per outcome, alongside Intercom’s per-seat plans.