# Chatling Alternative & Pricing: InsertChat vs Chatling

Source: https://insertchat.com/alternatives/chatling

> AI chatbot builder priced by monthly AI credits, with a free plan and branding removal on its top plan.

InsertChat is a Chatling alternative for businesses that want calls answered by the same AI as their website chat. Chatling meters AI credits, with a free plan, Starter at $25 a month for 1,750 credits, and branding removal on Scale or as a $35 add-on. InsertChat covers calls, website chat, email, SMS, and WhatsApp from $98 per month.

Competitor details checked on October 13, 2026 from [Chatling’s public pricing page](https://chatling.ai/pricing). Prices are in USD as listed; vendors change plans, so confirm current terms with each linked source.

## Our verdict on InsertChat vs Chatling

### Choose InsertChat if

- You want the AI to answer phone calls on your business number; Chatling’s voice minutes are speech-to-text input inside chat.
- You want 3 assistants and 3 seats on your entry plan, with credits shared by calls and chat.
- You want booking into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, with optional approval.
- You want email and SMS conversations answered in the same inbox as chat and calls.

### Stay with Chatling if

- You want to start free and move to a low-cost paid plan: Starter is $25 a month.
- You want Instagram, Messenger, or Telegram alongside website chat and WhatsApp.
- You want a visual workflow builder with actions per agent, from 2 on Free to 12 on Scale.

New customers can try Pro free for 7 days with 500 credits. A card is required at checkout, and the Pro plan starts when the trial ends unless you cancel first.

## InsertChat vs Chatling at a glance

| Compared | InsertChat | Chatling |
| --- | --- | --- |
| Pricing model | Pro, Growth, Scale, and Enterprise plans with monthly AI credits included. Annual billing costs ten monthly payments, paid upfront. ([details](https://insertchat.com/pricing)) | Free; Starter $25, Growth $75, and Scale $295 a month, or $21, $63, and $246 billed annually ([source](https://chatling.ai/pricing)) |
| What is metered | AI credits from one monthly allowance. Use depends on the model, conversation length, knowledge processing, and tools; calls round up to whole minutes. ([details](https://insertchat.com/pricing#channel-costs)) | AI credits: 200, 1,750, 6,000, or 35,000 a month, with use per message set by the AI model; 1,000 more cost $10 ([source](https://chatling.ai/pricing)) |
| Channels | Website chat, phone, email, SMS, and WhatsApp in one shared inbox ([details](https://insertchat.com/product/inbox)) | Web on every plan; WhatsApp, Instagram, Messenger, Telegram, and API on paid plans ([source](https://chatling.ai/pricing)) |
| Human handoff | Your own team takes over in the shared inbox with the full conversation, on every plan ([details](https://insertchat.com/product/inbox)) | Live chat with canned responses; round-robin routing of handed-off conversations on Growth and Scale ([source](https://chatling.ai/pricing)) |
| Knowledge sources | Website URLs, documents, questions and answers, audio and video files, and product information (1,000 sources on Pro) ([details](https://insertchat.com/product/knowledge)) | Knowledge base measured in characters: 500,000 on Free up to 100 million on Scale, with auto-sync from Starter ([source](https://chatling.ai/pricing)) |
| Booking | Books into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, automatically or after your team’s approval ([details](https://insertchat.com/product/scheduling)) | Cal.com listed among integrations ([source](https://chatling.ai/pricing)) |
| Entry price | Pro at $98/month, or $81.67/month billed annually, with 5,000 credits, 3 assistants, and 3 seats ([details](https://insertchat.com/pricing)) | Free plan with 200 AI credits; Starter $25 a month, or $21 billed annually ([source](https://chatling.ai/pricing)) |
| Notable limits | Additional phone numbers, SMS, WhatsApp, and other connected services can carry their own charges; analytics and reports start on Scale ([details](https://insertchat.com/pricing#channel-costs)) | Removing “Powered by Chatling” needs Scale or a $35 a month add-on; Free has 1 seat and 1 AI agent ([source](https://chatling.ai/pricing)) |

“Not verified” means our check did not confirm this detail. Ask the vendor before deciding.

## Switch from Chatling in a day

Keep Chatling live while you build and test InsertChat, then swap the install code. Most of the day goes into adding your knowledge, and the 7-day free trial covers the testing.

1. **Add your knowledge.** Import the website pages, documents, and FAQs your Chatling setup answers from, then test the common questions.
2. **Match your brand.** Set the assistant’s name, logo, colors, tone, and the moments when your team should take over.
3. **Swap the widget.** Replace the Chatling widget with the InsertChat install code or WordPress plugin, then test a few conversations.

## How much does Chatling cost compared with InsertChat?

Chatling lists a free plan with 200 AI credits, Starter at $25 a month with 1,750, Growth at $75 with 6,000, and Scale at $295 with 35,000; annual billing lowers each. InsertChat Pro is $98 per month with 5,000 monthly AI credits. Each product defines credits differently, so compare by testing your real conversations.

## Does Chatling answer phone calls?

Chatling lists voice input from Starter, which lets visitors speak a chat message that is transcribed to text. Its pricing page does not list phone call answering. InsertChat’s AI receptionist answers calls on your business number, and every paid plan includes one phone number.

## Can I remove the Chatling branding?

Chatling removes the “Powered by Chatling” branding on its Scale plan, or as a $35 a month add-on. InsertChat includes your logo and assistant styling on every plan, and white label options with a custom domain start on Growth.

## Can InsertChat book appointments like Chatling’s Cal.com integration?

Yes. InsertChat books into the built-in calendar, Google Calendar, Outlook, Calendly, or Cal.com, automatically or after your team approves. Booking works in website chats, texts, and phone calls, and customers can get a text or email reminder 72 and 24 hours before the appointment.

## Other comparisons

- [InsertChat vs Smith.ai](https://insertchat.com/alternatives/smith-ai): AI receptionist billed per call, with a 25-call free plan and live-receptionist backup.
- [InsertChat vs My AI Front Desk](https://insertchat.com/alternatives/my-ai-front-desk): AI receptionist with separate voice, chat, SMS, and email allowances on one $99 plan, plus overage credits.
- [InsertChat vs Goodcall](https://insertchat.com/alternatives/goodcall): AI phone agent billed by unique callers, not minutes, from $79 a month.
- [InsertChat vs Rosie](https://insertchat.com/alternatives/rosie): AI phone answering sold by the minute from $49, with a website chat widget on every plan.
- [InsertChat vs Dialzara](https://insertchat.com/alternatives/dialzara): AI receptionist billed by the minute from $29, with an SMS agent and website chatbot on one knowledge base.
- [InsertChat vs Upfirst](https://insertchat.com/alternatives/upfirst): AI phone answering sold by the call from $24.95, with warm transfers and calendar booking.
- [InsertChat vs RingCentral AI Receptionist](https://insertchat.com/alternatives/ringcentral): AI receptionist for any phone system, $49 standalone or $39 on RingEX, with 100 minutes included.
- [InsertChat vs Sophiie](https://insertchat.com/alternatives/sophiie): AI receptionist and office manager for trade businesses, with prices quoted on a demo call.
- [InsertChat vs Ruby](https://insertchat.com/alternatives/ruby): Human receptionists and live chat agents, priced by minutes and by chats.
- [InsertChat vs Chatbase](https://insertchat.com/alternatives/chatbase): AI agent builder metered by message credits, from $40 a month.
- [InsertChat vs Tidio](https://insertchat.com/alternatives/tidio): Customer chat with the Lyro AI agent, priced by human and Lyro conversations.
- [InsertChat vs Intercom Fin](https://insertchat.com/alternatives/intercom-fin): AI agent priced at $0.99 per outcome, alongside Intercom’s per-seat plans.
- [InsertChat vs AnswerConnect](https://insertchat.com/alternatives/answerconnect): Human receptionists around the clock, billed by whole minutes from $350 for 200, with live chat on Growth and Standard.
- [InsertChat vs Abby Connect](https://insertchat.com/alternatives/abby-connect): US-based receptionists with an AI option, priced in Abby Minutes from $165 for 50; AI calls use half the minutes.
- [InsertChat vs PATLive](https://insertchat.com/alternatives/patlive): Human-only US receptionists around the clock, from $49 pay-as-you-go, with live chat and outbound calls as separate plans.
- [InsertChat vs Nexa](https://insertchat.com/alternatives/nexa): Live virtual receptionists on Nexa 100, 300, and 500 voice-minute plans, with prices given on request.
- [InsertChat vs Moneypenny](https://insertchat.com/alternatives/moneypenny): People and AI call answering in the US, with minute plans from $165 and call plans from $69; voicenation.com now redirects here.
- [InsertChat vs Davinci Virtual](https://insertchat.com/alternatives/davinci-virtual): Live receptionist plans from $129 for 50 minutes, billed by the second, with scheduling on Premium plans.
- [InsertChat vs Posh](https://insertchat.com/alternatives/posh): Live receptionists billed by the minute, from $65 a month with no minutes included to $1,900 for 1,000.
- [InsertChat vs MAP Communications](https://insertchat.com/alternatives/map-communications): Answering service with 24/7 coverage on every plan, from $49 pay-as-you-go to $649 for 500 minutes.
- [InsertChat vs Vapi](https://insertchat.com/alternatives/vapi): Developer voice AI platform: $0.05 per minute for hosting, plus models and carrier fees at provider cost.
- [InsertChat vs Retell AI](https://insertchat.com/alternatives/retell-ai): Pay-as-you-go voice and chat agent platform, from $0.07 to $0.31 per minute depending on the model and voice.
- [InsertChat vs Bland AI](https://insertchat.com/alternatives/bland-ai): Voice agent platform with all-in per-minute rates: $0.14 on Start, or $0.12 on Build with a $299 monthly fee.
- [InsertChat vs Voiceflow](https://insertchat.com/alternatives/voiceflow): Platform for building voice and chat agents, billed in usage credits, with business pricing on request.
- [InsertChat vs ElevenLabs Agents](https://insertchat.com/alternatives/elevenlabs-agents): Voice agent plans with included call minutes, $0.08 per extra minute, and LLM usage billed on top.
- [InsertChat vs Slang.ai](https://insertchat.com/alternatives/slang-ai): AI phone assistant for restaurants, priced per location from $399, with OpenTable, SevenRooms, Yelp, and Resy integrations.
- [InsertChat vs Trillet](https://insertchat.com/alternatives/trillet): Inbound AI receptionist at $49 for 150 minutes, from a voice platform that also sells white-label plans to agencies.
- [InsertChat vs Newo.ai](https://insertchat.com/alternatives/newo-ai): AI receptionist billed in shared voice and text units: pay as you go, or $299 a month for 200 units, one location per plan.
- [InsertChat vs Quo Sona](https://insertchat.com/alternatives/quo-sona): AI agent in the Quo (formerly OpenPhone) phone system, billed per call: 10 calls a month included, then monthly credit tiers.
- [InsertChat vs Dialpad AI Receptionist](https://insertchat.com/alternatives/dialpad): AI receptionist built on Dialpad AI Agents, priced by conversation from a pool of credits whose price is not published.
- [InsertChat vs Nextiva AI Receptionist](https://insertchat.com/alternatives/nextiva): XBert AI receptionist for Nextiva plans: $99 a month for 100 resolutions across calls, texts, and chat, then $0.99 each.
- [InsertChat vs Marlie AI](https://insertchat.com/alternatives/marlie-ai): AI answering service in minute plans from $49 for 250 minutes, with call transfer and document knowledge on higher tiers.
- [InsertChat vs CallRail Voice Assist](https://insertchat.com/alternatives/callrail): AI voice agent from the CallRail call-tracking platform, from $95 a month plus Lead Tracking, then $1 per extra call.
- [InsertChat vs Zendesk](https://insertchat.com/alternatives/zendesk): Helpdesk suite priced per agent, with AI agents billed per automated resolution.
- [InsertChat vs Crisp](https://insertchat.com/alternatives/crisp): Customer messaging suite priced per workspace, with AI credits for automated conversations and a free plan.
- [InsertChat vs LiveChat](https://insertchat.com/alternatives/livechat): Live chat sold as Text plans per user, with AI Agent resolutions included; ChatBot.com lists the same plans.
- [InsertChat vs Freshchat](https://insertchat.com/alternatives/freshchat): Messaging helpdesk priced per agent, with Freddy AI Agent sessions sold in packs of 100.
- [InsertChat vs Botpress](https://insertchat.com/alternatives/botpress): AI agent platform priced by conversations, with a free plan and AI usage included per conversation.
- [InsertChat vs CustomGPT.ai](https://insertchat.com/alternatives/customgpt): Knowledge-based AI agent builder priced by monthly queries, with 10 agents on its entry plan.
- [InsertChat vs SiteGPT](https://insertchat.com/alternatives/sitegpt): Website AI chatbot priced by plan and message volume, with WhatsApp and branding removal as add-ons.
- [InsertChat vs Gorgias](https://insertchat.com/alternatives/gorgias): Ecommerce helpdesk priced by monthly tickets, with an AI Agent billed per automated interaction.